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Won't start When I returned from vacation, I found my desktop computer would not start. I checked all the external connections, power strip and wall outlet. Everything appears to be in order. It worked fine when I left and nothing appears to have been disturbed in the room. Now nothing happens at all - I push the on button and ... zip. I haven't a clue where else to look to see what might be wrong. I don't want to spend $150 only to learn there's a loose wire internally (though I don't know why there should be now if there wasn't when I left). Any suggestions?

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  • Iansf Jan 09, 2009

    Thank you for your reply. But how do I check my power supply? What do I look for to indicate it's not working correctly?


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  • 62 Answers

I would first check your power supply which is the part of the computer where you the power plug comes from. This will probably need to be replaced. This device supplies all the power to your computer to run it.

If you have any more specific questions about the power supply, please let me know.

Posted on Jan 09, 2009

  • Logan Margulis Jan 09, 2009

    Open up the case and see if it looks like there are any burn marks or anything. Otherwise there is no other way to check beside trying another power supply in your computer. IF that works, than the power supply is dead.

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I have an hp compaq dx2400 micro tower desktop , but it doesn't work when I pluget it to the monitor,PLEASE HELP I HAVE A LOT OF DATA ON THAT PC


Make sure you are set up for correct monitor. If keyboard lights flash and HD beeps, but no picture, you may have an incorrect monitor setup. In BIOS, make sure you are set for proper internal/external video, and be sure to plug into right port.

Dec 05, 2014 | Computers & Internet

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Device driver download


STEP 1
Check the Power and Data Cable

  • Check that the power cable is securely connected to the external drive and wall socket (applies only to desktop external hard drives).
  • Do not connect the drive through a USB hub, connect it directly to the PC or laptop. Make sure the power adapter is connected directly to a wall outlet, not to an extension cord.
  • Ensure the cable is securely connected to both the drive and computer.
  • If your external hard drive came with with a Y-cable, use both USB connectors to ensure the drive is getting the appropriate power.
  • If you are connecting to a PC, use the USB ports found on the back of the computer. Avoid using USB ports found on keyboards, monitors or the front of the PC.
  • If the problem still continues, try using a different USB port.

STEP 2
Check the Drive Partition in Disk Management

Even though the drive may not be visible on the "Desktop" or in "My Computer," check to see if the drive is recognized in "Disk Management."
  1. Right click on "My Computer" and select "Manage" from the menu.
  2. From the "Computer Management" window select "Disk Management" from the menu on the left.
  3. In "Disk Management" check to see if the drive is visible. If the drive is found, look at the partition for the drive. New drives will be labeled as FAT32 and have a drive letter assigned.
  4. If the drive does not display as "Healthy," or shows the file format as "RAW," then the partition has become corrupt. It could also be corrupt if the bar above the drive is black and shows as "Unallocated."
  5. To make the drive usable again after a partition has become corrupt or lost start by right clicking on the drive in "Disk Management" and select "Delete partition" from the menu. Then right click on the drive again and select "create partition" from the menu. Follow the steps in the partition wizard to create a Primary partition.

    NOTE: Deleting the partition will cause all data on the drive to be lost. If the partition has become corrupt this may be unavoidable. HGST is not responsible for lost data. It is highly recommended that data be backed up in multiple locations on multiple drives to minimize data loss.
  6. After the new primary partition has been created "Disk Management" will display the drive with an NTFS partition. The NTFS partition is unusable on a Mac. If the drive is used on Macintosh and Windows computers, follow the link below to obtain a FAT32 formatting tool which will allow both Windows and Macintosh users to use the drive.

    http://www.ridgecrop.demon.co.uk/index.htm?fat32format.htm

STEP 3
Check the drive status in Device Manager :

  1. Right click on "My Computer" and select "Manage."
  2. From the "Computer Management" window select "Device Manager" from the list on the left.
  3. From the device list, expand the "Disk Drives" category by clicking on the [+] symbol found to the left. If the drive is detected by the system, there will be an entry for your external drive.
  4. If it is not listed under "Disk Drives," expand the "Other Devices" category and see if there is an entry for an "Unknown Device."
  5. Right click the "Unknown Device" and select "Properties."
  6. Under the "General" tab, it will typically display "This device is not working properly" followed by either Code 10 or Code 28.
  7. Code 10 would suggest a potential power supply issue (typically 3.5-inch desktop external drives). If a second external drive with an equivalent power supply is available, try connecting the power supply to the drive.

    NOTE: Before connecting a power adapter that did not ship with the external hard drive, verify that the power configuration matches exactly with the power adapter that was supplied. Failure to use the correct power supply can result in damage to the unit, injury or fire.
  8. If a different power supply is not available, verify the problem by connecting to a different USB port or by connecting to a second PC.
  9. If the same error code is still displayed, create an RMA and return the drive under Warranty.
  10. Code 28 would suggest a driver error.
  11. Expand the "Disk Drive" category in "Device Manager" right click on the drive and select "Uninstall."
  12. Disconnect the external drive, reboot the computer and reconnect the drive when the computer has finished restarting.
  13. If same error is displayed, try connecting it to a second PC to verify the issue.
  14. If the drive fails on the second PC with the same error, create an RMA and return the drive under Warranty.

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1 Answer

No power


If the computer won't start at all (no lights, no fans, no noise) then the power supply is probably bad. But first, just to be sure, check to see if it's plugged into the wall and the computer. Just in case the wall plug or power strip is bad, try another wall socket.
A bad power supply is easy to replace. If you are handy with tools, just go to a store that sells computer parts (or go online) and buy one of the same type and swap it out.

Nov 30, 2011 | Computers & Internet

1 Answer

My speakers won't turn on at the outlet that my power strip is plugged into, nor when plugged into any of the outlets on the strip, however the computer and monitor are running off the power strip and...


if your computer came with a motherboard disc the sound drivers could be on it
click start control panel administrive tools computer management device manager scroll to sound,video and game controllers you might see a yellow question mark? Right click to reinstall drivers
click start control panel sounds and audio,volume,advanced,speakers make sure you have selected the
(((appropriate speakers))) also audio you will find 3 drop down lists make sure you have the correct settings there
also
click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it
click start control panel sounds and audio devices you can adjust the volume there also select speaker volume you can change your settings there you can also tick in the box place icon in taskbar:
if his does not fix the problem

click start control panel sounds and audio,volume,advanced,speakers select the appropriate speakers from the drop down list or navigate to the device manager scroll to system devices + to expand,system speaker right click properties then select use this device (enable) also you might check
the speakers plug/outlet is usually at the back of the computer you will have to open up the computer to check the lead attached to the rear of the input plug make sure the connection is good
try cleaning your computer of dust using a fine air blower from a compressor making VERY sure that there is no MOISTURE in the air line specifically around the sound card and the CPU central processing unit dust causes static to build up in a computer hope this helps

Jul 01, 2011 | Logitech X-530 Computer Speakers

1 Answer

I have a gateway desktop computer. Recently moved


Before you actually replace the power supply, check some other things first:
1. Wall socket
2. Power strip/surge protector
3. Power cable
4. On the back of the computer, where the power cable plugs into, is the red switch set to 115? It should be 115.
5. Make sure that the power cable is not connected to a regular extension cord. Power cable must plug directly into a surge protector that is not daisy-chained to another power strip, surge protector, or normal (household) extension cord. Surge protector must be directly plugged into wall socket.

If none of the above solve the problem, open up the case and ensure that all power connections are secure. Also check ALL other components' connections. Any loose connections can cause problems for you.

If everything is secure and the problem persists, replace the power supply.

Nov 27, 2009 | Office Equipment & Supplies

2 Answers

My computer is not starting after a power failure.


you probably damaged the power supply. open up the tower and check if a light is on the motherboard.

Oct 22, 2009 | Dell OptiPlex GX270 PC Desktop

1 Answer

No power


This might work. Unplug the power cord connected to the back of the PC. Press & hold the start button on the PC case for ten seconds. Reconnect the power cord & try starting the PC. Still no power. Connect the power cord from the PC directly to a wall jack. (No power strips). Still no power? Possible the power supply went bad.

Jan 07, 2008 | Dell Inspiron 3800 Celeron 500MHZ...

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