Question about Xerox DocuColor 12 Printer

1 Answer

Printer Disconnected I am running the printer wireless which when it works it works. However, if I turn on my computer and forget to turn on the printer I can't get the PC and printer to connect. The Great and Wonderful HP Solutions Center just tells me the printer is disconnected.

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 79 Answers

Hi pls check the conections, just do reconect and conect all cables. and check the ip also.. may be its working..

Posted on Jan 22, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Scanner is disconnected or Turned off.

Try going to manufactures web site and downloading drivers for the printer from there. Also you might check your device manager to see if the unit is being recognized by your computer. it should show up iunder USB or Printers. I had an Epson that did the same thing but mine was a wireless and I had to re-establish coneection and go through setup again to have my IP address recognized. Most of the time plug n play will pick up the new device.

You might also try running security and windows updates on your computer, there might be an update that is keeping the computer from recognising the printer anymore.

Its just a start of what could be going on, hope its an easy fix.

May 29, 2012 | Canon PIXMA MP495 InkJet Printer

1 Answer

Solid orange light

If your printer suddenly got disconnected from your network, try to move it away from any interference and closer to your router.

If the WiFi light is on solid orange then it's totally disconnected from your network. You'll need to reconnect your printer back to your network. Just run the Wireless Configuartion Utility.

To access that, on your computer, click on Start > All Programs > Lexmark 3600-4600 Series > Tools > Wireless Configuration Utility.

May 19, 2012 | Lexmark X4650 InkJet Printer

1 Answer

Says that it offline. will do everything except print

There are only 2 reason when printer says offline.

Ist. When computer does not communicate to printer and this is happen because usb cable not plugged in from printer to computer properly or its loose. If use cable already plugged in properly and try to plug the usb cable in a different port in your computer and then restart the computer. and if you are using wireless printer and wireless connection on printer is disconnected then Run the wireless printer setup again by printer disk.

if issue still persist then follow step 2.

IInd. Go to Start>>printer and devices>>here you will have your printer>>right click on it from your mouse and left click on Use this printer online

Mar 26, 2011 | Office Equipment & Supplies

2 Answers

Scanner was working fine this morning. Now when I try to scan from my PC I get the Message "cannot communicat with scanner for these reasons: scanner is turned off, scanner is disconnected (it is...

Check the scanning unit by copying something on the platen. If this does not work, you have a defective scanning system. If it does work, check connections between the PC and the MX870.
Please let me know if this works. If not we can investigate further. Thanks.

Feb 24, 2011 | Canon PIXMA MX870 Wireless Office...

1 Answer

I have brother7840 printer i used it on wireless lan but why my printer is intermitent most of time it shows offline

To turn on wireless printer you need to check the printer cables and make sure that all connections are secure. Check whether any wireless printer cable is disconnected since this is the most common cause of offline printer cable. The second reason to solve this issue is you just turn off your wireless printer and wait for one or two minutes and turn it back on; this problem happens because of a certain glitch in your wireless network.

Feb 18, 2011 | Brother MFC 7840W Printer

2 Answers

Photosmart C6380 All-In-One InkJet Printer: My printer has always worked wirelessly until toda...

Try this.You may uninstall the printer driver. Restart PC and try loading the printer driver afresh. Hope this solves ur problem.

May 18, 2010 | HP Photosmart C6380 All-In-One InkJet...

2 Answers

My lexmark 4850 wireless will not communicate with computer

Disable any Firewall/Antivirus you have running and try a new print.
If still an issue, go to Start - All Programs - Accessories - Right-click on Notepad and choose 'Run as Administrator' (if on Vista/W7). Try to print this notepad document. If it prints, it's Windows User Account Control that is blocking the print. This can be disabled in the Control Panel - User Accounts. 

If it's wireless, you can try re-installing the printer using USB connection in order to eliminate the wireless network as the issue. 
If it's still an issue, you can check your computer manufacturers website for updates for your chipset (USB drivers). 

Mar 01, 2010 | Lexmark Wireless X4850 All-In-One Inkjet...

1 Answer

Can't get computer and printer to communicate

Make sure the wireless LAN of your computer is set to AdHoc mode if the Printer is set to that function.

Mar 11, 2009 | Office Equipment & Supplies

1 Answer

How to hook up this printer wireless to my main computer

Hi jjank740;

First off, did you try to recycle your printer? Turn it off and back on again. Sometimes power outages can disconnect that printer. If that doesn't work. Go to the printer and access the system network configuration on the led panel. Type in the WEP number and password again, and let it search for the connection. That should do it. Once it's connected you'll see the blue wireless indicator turn on.

Good Luck


Please don't forget to leave a rating.

Feb 19, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

I have a canon Pixma MP610. It is installed on a PC running windows XP, and working fine. I have a PC Laptop running Vista. Our computers share a network fine. I would like to be able to print from my...

if your pc has wireless connectivity and your printer has wireless conncectivity you can print them directly without any trouble, but if your printer doesnt have wireless pls go this website and download this great software and use this and share your printer amongst your pc's

cheers dont forget to mark my solutions pls

Nov 08, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Xerox DocuColor 12 Printer Logo

Related Topics:

64 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts


Level 2 Expert

97 Answers


Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

75 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides