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The ADF on my printer is not working - Brother MFC-465CN InkJet Printer

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Tell me what happens and is there a error code in the display?you might take a peice of card stock and kind of feed it through the adf , sounds like some thing is blocking the paper path

Posted on Jan 13, 2009

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1 Answer

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I think you have a paper jam or some other tiny objects like a paper clip or the like blocking the ADF(Automatic Document Feeder) roller. You should open your ADF and check for anything obstructing the roller. If you see something just pull it off close the ADF and turn on the printer.

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I'm trying to scan about 10 papers through the adf part on the printer and it just keeps scanning the glass part, how can i get the adf to work?


when you try to scan through the adf part a message is displayed on the screen. Something like "Document loaded". Otherwise it's scanning the glass part. Maybe the sensor in adf part is bad, not responding

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if you plug the ADF connector while the machine is on the code will appear when you connect the ADF shut down the machine and then connect the ADF plug

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I have worked on the same problem, you will need to order a new adf assy because there is no diagram on that or look at another of the same printer to see how it goes back together. Google the the type of printer and adf and you should be able to find the part, they are easy to install.

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1 Answer

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If the paper isn't feeding in the ADF (automatic document feeder - upper paper feeder) then the ADF roller assembly will need to be replaced. Try a copy on the flat glass area. If it work, then it's the ADF, If not then the upper scanner assembly with have to be replaced.

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