Question about Symantec WinFax Pro for PC
Was constructing docs in word perfect program while winfax 10.02 was faxing apprx 500 messages. normal activity and usual daily usage. experienced problems in WP, i.e. could not copy one file to another. rebooting frequently fixes problems like this, however, could not stop winfax from faxing in order to reboot. ctrl alt delete did not work. went to control panel to remove winfax prior to a reinstall. deleted symantec from windows explorer. add/delete function would not remove winfax pro while controller was active but asked if I wanted computer to remove controller. replied yes but computer unsuccessful, screen returned to populated list of programs. shut down computer, rebooted via power switch but controller automatically came back on. winfax screen is blank and message at top says "not responding". buttons at top do not work. winfax pro is default printer and is so indicated in printer section. as a troubleshoot tried to fax a doc from WP, but message says "winfax is not active for this user account. please start the crontroller and try again". yellow fax machine icon shows at bottom right when computer is turned on, however, shadow behind icon--indicating auto receive is on--is NOT present. message says auto receive is off. checked windows, winfax phonebooks still present and the muffled sounds from computer tell me it is faxing as I am writing this email. perhaps when it is finished faxing in about 4 hours--and the controller is inactive--I'll be able to straighten things out. until then, what is your evaluation? Thanks you. Mark A.
Control-Alt-Del and end tasks Wfxctl32.exe, wfxsvc.exe , wfxmod32 ...and faxmng32.exe
This can be any number of problems, like corrupt logs, too many entries in your default log structure,. You can check this link regarding rebuilding your logs:
WinFax Tools has many fixes for WinFax that are automated.
Posted on May 29, 2009
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Posted on Jan 02, 2017
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