Question about Dell 924 All-in-One InkJet Printer

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Will my dell 924 printer still work without the blue cartridge

My dell 924 ran out of blue and black ink so I just changed the black and now it will not print...it tells me to install the blue ink...?

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  • jariey Jan 09, 2009

    I was not thinking and tossed the empty blue cartridge! but thanks for trying...

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  • Master
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When you put the black in you had to also put the blue in do you have the empty cartridge if so put it back in for right now and see if this helps

Posted on Jan 09, 2009

  • Juanita Vega
    Juanita Vega Jan 10, 2009

    ok well in order for it to work you need both cartridges i'm sorry i couldn't help

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1 Answer

Printer doesn't revognize new ink cartridge


Are you using Dell Series 5 ink cartridges? Dell Series 5 ink cartridges have a cartridge that cannot be reset.

Article on refilling Dell ink cartridges

It's possible to get a bad Dell Series 5 ink cartridge. Return to place of purchase for a replacement.


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the color ink cartridge has dried. replace it.

Nov 29, 2008 | Dell 924 All-in-One InkJet Printer

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924 says that black ink cartridge not installed


Hmmm....that sounds to be an issue with the ink cartridges...

You might be using ink cartridges purchased other than Dell or Staples...since these are the two who sell Dell Ink.

If thats not true, then take out both the cartridges in the printer.

Lets isolate the issue

1. Try only Black cartridge on Color slot(right). If you get Install both ink cartridges error, then its an issue with the Black ink cartridges and if you get message that install Black ink cartridge then its an issue with the prrinter.

2. Now install only color cartridge on Black cartridges slot(left), If you get color cartridge missing then its an issue with the Black cartridges which you are using and if you get install both ink cartridges then its an issue with the black slot on printer.

3. If issue found to be with Black ink cartridge then wipe the Nozzles(bottom) of the ink cartridge with lint free cotton cloth from back to front 5-6 times.

4. Also try replacing the ink cartridges purchased only from Dell or from Staples. Purchased from somewhere else or refilled might not work.

5. If issue found to be with printer, then i would suggest you to purchase new printer then.

Hope this fix the issue

Aug 14, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Troubleshooting Dell 924 all in one printer(Printer reads unsupported cartridge)


Try replacing the cartridge with a new Dell ink cartridge, the refill may have gone bad.

Jul 31, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Black ink not recognized


Select printer, properties.
Select printing preferences, select advanced.
Select more options.

Make sure you do NOT have Use color cartridge for all black printing selected.

(I had set that a while ago when my black cartidge ran out when the kids had a paper due - I forgot I had reset it. Once my color cartidge ran low, everything printed pink).

Let me know if that works for you.

Jun 05, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Forgot how to...


Open the lid, the cartridges will move to the middle.
Press down on the release latch at the front of the cart you want to change (Blue is the color grey is the black one). Remove the old old one, install the new one and snap the little holder back down.

Hope that fixed ya..

Geno

Apr 02, 2008 | Dell 924 All-in-One InkJet Printer

3 Answers

Refilled black ink before it ran out-now can use at all


After hours of reading about this I finally found the solution. This will NOT reset your levels but you will be able to print without being told you have empty levels.

Start, Control Panel, then Printers and Faxes.
On the next screen, Right click on your printer then on Printing Preferences. Now select the Advanced tab.

Near the bottom left, you will see more options. Click that and then Appearance. Check NEVER display printing status and make sure under Complete-A-Print, all is unchecked. Click OK at the bottom.

You can print without the stupid messages coming up. Dells printer ink cartridges have a computer chip in them and the refurbished ink does not which causes these error messages telling you your ink cartridges are empty.

Jan 14, 2007 | Dell 924 All-in-One InkJet Printer

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