Question about Apple iPod nano

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Usb not recognized - Apple iPod nano

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  • kipperedwhit Mar 05, 2009

    It will re-charge when connected, but neither itunes nor my computer recognize it as being connected.

    HELP


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I had the same problem...running Windows XP. Contacted an Apple Product Specialist. Here is what we did, successfully:

  1. Before doing anything, I suggest you create a SYSTEM RESTORE point. Then:
  2. Restart computer and get into SAFE MODE. I did so by repeatedly hitting F8;
  3. Once in SAFE MODE hit "enter" twice, when asked to do so;
  4. Go to "start", then "run" REGEDIT. Hit "enter";
  5. Look for: Hkey Local_machine system
  6. Click edit and find $%&'()*+ "find next"
  7. Right click: delete all of $%&'*+
  8. Click "exit" and reboot.
Its kind of scary to get into the registry, but it worked for me. Good luck, Josh.

Posted on Mar 08, 2009

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