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Here is a large diagram and a PDF of the parts. Most likely you have a broken door flap spring broken or the hinge. Click Here=> 8201649 Dispenser Door Flap Kit
If you need instructions on how to take the dispenser apart please let me know. You really will not see the true problem until you have the dispenser disassembled. Hope this has helped answer your questions, Thanks, Sea Breeze
Without knowing the brand and model # I can offer the most common solution.
On most "pass the ice through the door" models there is a flapper door where the ice dispenses. The spring which holds this door closed when you are not dispensing ice becomes weak allowing the flap to stay open jsut a bit. This open space will create an ice dam in teh dispenser thus not allowing the ice to dispense. The repair is generally made by replacing the flap assembly.
Hello, we are sorry to hear that you are experiencing this problem. We would suggest checking the ice chute to make sure that there is no ice lodged in the way of the flap. If the issue persist we would suggest having a certified technician out to look at the Refrigerator. If you would like further assistance you can send your name, phone number, address, model/serial of the appliance and the date on which you purchased the Refrigerator to [email protected]. Thank you.
This is due to a rusted solenoid plunger .You will need to remove the top freezer door hinge cover ( 1 screw ) , and disconnect the plug there . This will remove power to the dispensor . Using a screwdriver , insert it just behind the dispensor board , and twist , to pry the board off . Remove the 3 plugs there , and remove the board . Remove the 4 screws on the white cover , and slide the cover out and off . In the top right , in the dispensor area , you will see the solenoid and plunger . 3 screws hold the solenoid on . Lift the flap , and the plunger will lift off . Part number for solenoid and plunger is WR62X10055 . The closing spring is probably good , and if you are pushing the flap closed , you are moving the plunger itself , instead of it gliding inside the solenoid , to the closed position .
the actuating paddle that you are depressing to dispense ice actually pushes the door open at the top of the dispensor, soundsas if thered an issue withthe actuator arm
I have a similar problem. The repair guy took a look at it and stated everything is working and did not order any solenoid or any other parts. After he left the problem returned where ice comes down the chute it tends to lodge and keep the door open. I am disagreement with the repair guy and am leaning toward the idea that the spring has lost tension and is just too weak to close with any authority. There is a video on how to replace the spring on youtube. This is what I will be doing next weekend and will try to return to post results.
replace the flap spring and selenoid in the despenser area
call ge at 300-851-6200 with the model number and they will send you the parts about 40.00 dollars
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