Question about Canon Multifunction MPC-370 Printer

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Jammed ink cartridge

The ink cartridge is stuck and won't move left or right.

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The last thing you want to do is try and rip it out and ruin the printer or even snap the plastic holster that holds the ink cartridge. Try to wiggle and tug while pushing upwards to ensure no damage to be done, if you cannot remove it its hard to tell you what to do.

If you cannot remove it, do not try to force it. Contact Canon Technical Support at:
http://www.usa.canon.com/consumer/controller?act=ContactCanonAct

If you need further help, let me know.

Posted on Jan 09, 2009

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Print head parked at left, error code 3527


This problem has plagued me for a very long time. The issue is that the printer head is "glued" in the resting position under the guard of the printer, so you can't remove the ink cartridges to clean it. Solution is to (I know this sounds stupid, but it works) turn the printer on the side where the printer cartridges are (if they are stuck on the left side, turn the printer on its side so the cartridges are on the bottom). Turn the printer on, and the cartridges magically start moving! I guess there are some sensors that get tricked out when you tip the printer on its side. If the cartridges are still stuck, click the "ok" button, and before it gets a chance to see if you actually fixed the problem, turn the printer off using the power button. It takes a long time, but you should see the ink trap lower (release the ink cartridges) and the ink cartridges start moving to prepare for shutdown! Grab the cartridges when they move out of their hiding place and don't let them go back until you clean the print head so it doesn't get stuck again. Remove the ink cartridges, then push the grey tab to release the print head. Wipe the bottom of the print head clean with rubbing alcohol (it will have a lot of gooey - sticky ink stuck on the bottom). I used nail polish remover since I didn't have rubbing alcohol available. You can also wipe down the ink pad which is where the ink cartridges were previously jammed to clean up more of the mess and prevent this sort of thing happening again too soon. Good luck!

Dec 27, 2013 | Kodak ESP 7250 All-in-One InkJet Printer

1 Answer

Kodak 7250 print head jam


This problem has plagued me for a very long time. The issue is that the printer head is "glued" in the resting position under the guard of the printer, so you can't remove the ink cartridges to clean it. Solution is to (I know this sounds stupid, but it works) turn the printer on the side where the printer cartridges are (if they are stuck on the left side, turn the printer on its side so the cartridges are on the bottom). Turn the printer on, and the cartridges magically start moving! I guess there are some sensors that get tricked out when you tip the printer on its side. If the cartridges are still stuck, click the "ok" button, and before it gets a chance to see if you actually fixed the problem, turn the printer off using the power button. It takes a long time, but you should see the ink trap lower (release the ink cartridges) and the ink cartridges start moving to prepare for shutdown! Grab the cartridges when they move out of their hiding place and don't let them go back until you clean the print head so it doesn't get stuck again. Remove the ink cartridges, then push the grey tab to release the print head. Wipe the bottom of the print head clean with rubbing alcohol (it will have a lot of gooey - sticky ink stuck on the bottom). I used nail polish remover since I didn't have rubbing alcohol available. You can also wipe down the ink pad which is where the ink cartridges were previously jammed to clean up more of the mess and prevent this sort of thing happening again too soon. Good luck!

Jan 20, 2012 | Kodak ESP 7250 All-in-One InkJet Printer

1 Answer

Ink cartridges won't move to the left, error code 6000


You will need a new carrage motor for this, better off with a we printer.

Jan 09, 2012 | Canon Pixma iP2600 Photo InkJet Printer

1 Answer

PIXMA 450...Keep getting paper jam message and I can't see any paper bits anywhere. Trying to open the machine from the back to look inside. Have removed the 4 screws on the back and still can't remove...


Hi

The paper jammed can be found in the paper tray, remove the paper at the paper tray and inspect the roller for small pieces of paper jammed.

The paper can be found in the ink cartridge compartment, open the cartridge door and remove the ink cartridges, look for posibble paper jammer. Also once remove, check also the cartridge carrier if does not stuck up or jammed (cause this might me the problem). Turn off your printer and then move the cartridge head using your hand moving to the from right to left side and from left side to right side for 2-3 times. Move it gently.

Paper can be found in the rear access door if it is accessible. Inspect some paper jammed there.

Please let me know if you need more help

Mar 10, 2011 | Canon Pixma MP450 All-In-One InkJet...

1 Answer

Carridge jam error shown but no sign of any blockage


Hi

Try this to remove carriage jammed error. Turn off your printer and open the ink cartridge door. Then use your hand to move the cartridge from left to right and then move it from right to left. I believe the ink cartridge it jammed and needs to use your hand to free it freely.

I will helps you solve your problem.

Regards

Feb 15, 2011 | HP Photosmart A526 photo printer

2 Answers

It says paper jam but we do not see any paper anywhere


did you switch the machine on and off

one of the paper sensors may be stuck pr damaged

Feb 14, 2011 | HP Officejet Pro 850 InkJet Printer

1 Answer

Red warning lights remain on.....


Ink and paper light on : head carriage error/general error. Head can't move extremely to right : head carriage blocked or CR motor error. Turn of printer, unlock head carriage lock. Move head left and back to right (to parking position). Is it move freely?

Jun 16, 2009 | Epson Stylus Photo R200 InkJet Printer

1 Answer

Photo 926 cartridges got stuck and now won't move


Power down printer. Lift cover and manually slide cartiridges left to right a few times. close cover, power on and see if when you open the cover again the cartiridges align. To double check your system is working, try to make a copy of a document.

Mar 23, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Clear the carrier jam


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
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Correct position of Encoder strip
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Hope it should fix the issue.

Sep 01, 2008 | Dell 942 All-In-One InkJet Printer

4 Answers

Print cartridge cradle is stuck ican't find where it is jammed


This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

Apr 16, 2008 | HP Office Equipment & Supplies

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