Question about Lexmark Office Equipment & Supplies

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Hi my Lexmark is a 4800 printer and it will notd talk to my computer it has been installed properly, the computer reccognizes it but it will not print. My it has done every thing we have turned off fire walls we have turned off AVG we have put in more Ram rods so what if any thing can I do. My It took the printer home and put it on his camputer and it worked. I have a H P hard drive have done all things possible can you please help me.Kathleen

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  • Kathleen Jan 09, 2009

    Hi Lee my Lexmark printer is a 4800 series 4430
    W2E factoryID serial no 01350089255 2007/08

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Can you be more specific as to the exact model should be a letter before the 4800. Once I have more information I can send you the link to download the latest drivers.
Thanks,
Lee

Posted on Jan 09, 2009

  • Lee A.
    Lee A. Jan 09, 2009

    http://search.lexmark.com/printer/US/en/...
    follow this link. Select the operating system you have to download the appropriate drivers. Make sure to uninstall the current drivers/software and delete the printer from the printers and faxes folder, by going to start>control panel> printers and faxes
    Thanks,
    Lee


  • Lee A.
    Lee A. Jan 09, 2009

    Also make sure that the usb cable is not plugged in when you are installing the drivers.
    Thanks,
    Lee


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