Question about Durabrand DVD-1002 DVD Player

2 Answers

I need to contact customer service for Durabrand

I think they are Lenoxx for DVD players. My remote does not work and I cannot find a universal for it.

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  • sueln Jan 24, 2009

    Please, can someone tell me how to reach Durabrand as in customer service???? I have a CD player/radio that just broke and Wal-Mart will not honor a return as it is over the 90 day return policy.

  • Anonymous Jan 27, 2009

    i lost my remote for the dvd 1002, and i just need to purchase the remote by iyself, can i do that

  • daharris26 Mar 04, 2009

    it is not playing,all its does is say
    'loading" then 20 seconds later it would say "no disc" I can't get customer service on the phone. it makes a clicking noice when it is trying to load.

    daharris26@aol.com
    Darryl Harris


  • Anonymous Mar 15, 2014

    finding manual for Lenoxx DVD player model PDVD800

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COMPANY IS OUT OF BUSINESS, ALL PHONE NUMBERS ARE DISCONNECTED

See if the remote has a model number listed and look for a second-hand on EBay or other online seller. You can even try a company called Fox International to see if they have the original. Did you change the batteries first?

If it's not too late, return it Walmart - there is no support for these products.

-Tha Mp3 Doctor

Posted on Jan 09, 2009

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Trying to get a manual for my duranbrand ( model: dvd-1002 ) How do i look for one on the internet

Posted on Jan 16, 2009

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35 Brunswick Ave. Edison, NJ 08817
Tel :
(800) 315-5885
Hours: Mon-Thurs 8:00 am - 5:00 pm EST
Fridays 8:00 am - 1:45 pm EST
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Walmart buys from small electronics companies and puts it under the Durabrand name. Very Sneaky. The company that makes the DVD player is called Lenoxx. There website is www.lenoxx.com. Here is the rest of their contact info.
Customer Service
Evergo Corp.
35 Brunswick Ave. Edison, NJ 08817
Tel :
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If anyone would know it would be the company who made it. Walmart buys from small electronics companies and puts it under the Durabrand name. Very Sneaky. The company that makes the DVD player is called Lenoxx. There website is www.lenoxx.com. Here is the rest of their contact info.
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35 Brunswick Ave. Edison, NJ 08817
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Hours: Mon-Thurs 8:00 am - 5:00 pm EST
Fridays 8:00 am - 1:45 pm EST
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have a good day walmart shoppers.

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I wish I had the code, but no. If it is forthcoming then it will be via a hacker, or someone who gets lucky. I just got an email back from lenoxx customer service (the guys who made the 1002 ... at least, the one I have) and they have gone bankrupt:
Date: Tue Jan 1 01:05:58 2008 From: <Evergo@att.net> Sorry but Lenoxx Customer Service has closed due to bankrupcy.(sic)

I too have a remote that no loger works; one of the components snappped off (past repair) while my wife was simply changing tracks on a cd.

So, come on you hackers, there are people in need and as usual, we have no one else to turn to!
caomhin@excite.com

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