Question about Durabrand DVD-1002 DVD Player

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I need to contact customer service for Durabrand

I think they are Lenoxx for DVD players. My remote does not work and I cannot find a universal for it.

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  • sueln Jan 24, 2009

    Please, can someone tell me how to reach Durabrand as in customer service???? I have a CD player/radio that just broke and Wal-Mart will not honor a return as it is over the 90 day return policy.

  • Anonymous Jan 27, 2009

    i lost my remote for the dvd 1002, and i just need to purchase the remote by iyself, can i do that

  • daharris26 Mar 04, 2009

    it is not playing,all its does is say
    'loading" then 20 seconds later it would say "no disc" I can't get customer service on the phone. it makes a clicking noice when it is trying to load.
    Darryl Harris

  • Anonymous Mar 15, 2014

    finding manual for Lenoxx DVD player model PDVD800



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See if the remote has a model number listed and look for a second-hand on EBay or other online seller. You can even try a company called Fox International to see if they have the original. Did you change the batteries first?

If it's not too late, return it Walmart - there is no support for these products.

-Tha Mp3 Doctor

Posted on Jan 09, 2009

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Trying to get a manual for my duranbrand ( model: dvd-1002 ) How do i look for one on the internet

Posted on Jan 16, 2009


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Looking for remote code

I wish I had the code, but no. If it is forthcoming then it will be via a hacker, or someone who gets lucky. I just got an email back from lenoxx customer service (the guys who made the 1002 ... at least, the one I have) and they have gone bankrupt:
Date: Tue Jan 1 01:05:58 2008 From: <> Sorry but Lenoxx Customer Service has closed due to bankrupcy.(sic)

I too have a remote that no loger works; one of the components snappped off (past repair) while my wife was simply changing tracks on a cd.

So, come on you hackers, there are people in need and as usual, we have no one else to turn to!

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