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When calling my land line it is being transferred to the hp officejet 5500 series all in one printer. It does not go into my phone voice mail. I do not know how to turn the fax function off.

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On the office jet press Setup, scroll to #3 basic fax setup press OK, scroll to Auto Answer, press OK, make sure this is set to off & press OK.

Posted on Jan 09, 2009

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The menu on the front panel has an option for manual or auto receive - select manual.

Posted on Jan 09, 2009

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1 Answer

What is answer mode?


The answer mode determines whether the HP Fax answers incoming calls or not.

Different answer modes are :

* Fax

The HP Fax will automatically answer all incoming calls using the Rings to Answer setting. This is the default setting.

* FaxTel (unit with handset model only)

The HP Fax automatically answers all incoming calls using the Rings to Answer setting. If the call is a fax call, the HP Fax will receive the fax. If the call is a voice call, the HP Fax will create a special ring to indicate it is a voice call. The incoming voice call will need to be answered using the attached handset.

NOTE: If the HP Fax determines the call is a voice call, only the HP Fax will ring with the special ring tone. The other phones on the same phone line will not ring at all. You will not be able to pick up the voice call using the other phones.

* Tel

The HP Fax will not automatically answer calls. Faxes will need to be received manually.

* AnswerMachine

The HP Fax will monitor the line when an incoming call is answered by a person or by the answering machine. If the HP Fax detects fax tones on the line, it will receive the fax.

Jun 07, 2010 | HP Officejet 4315v All-In-One InkJet...

3 Answers

Can't send or recive Faxes


Try resetting the machine to it's defualt settings.

Jun 18, 2008 | HP Photosmart C6100 All-In-One Printer

1 Answer

I cannot retrive my voice mail messages from my sciphone i68+


If you have voice mail on a land line as opposed to your cellular phone, you shouldn't have an icon on your cellular phone to retrieve any but the voice mail on your cellular account. If there is a special phone number that you call to retrieve your land line voice mail, then dial it, and enter whatever codes are required to retrieve your land line voice mail.

Apr 25, 2009 | Dual Electronics CECT P168 Cellular Phone

1 Answer

Cant receive a fax


Your voice mail is probably answering before the fax can grab the line. Try setting the number of "rings to answer" on the fax to 1 or 2 rings less. The best solution if you only have one phone line is to buy a device called a "comswitch". I use one. They automatically detect if the incoming call is a fax and switch the call to the fax machine. If its not a fax it switches the call to the proper device. They are not that expense. Look on e-bay.
Larry

Dec 01, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

How do i set up voice mail on my i730?


If you have the feature, then you just need to call your Voice mail under messages, or call your phone from a secondary line * preferably a land line * and call your cell number, once the voice mail prompt starts enter * and it should prompt for a password which the default is the last 7 digits of your cell ** everything after the area code ** and it should all work, Let me know how it goes, thanks
Justin
Please Rate Me :)

Feb 07, 2008 | Nextel i730

1 Answer

How to receive fax on Hp officejet 6200 series


First you should use the manual and follow the fax setup section. These directions will have you click a few buttons on the printer so that the printer knows how to answer the incoming calls.

There is usually a button on the printer named "auto answer" or something similar. If you are using the same phone line to make phone calls then you should turn this button on only when you want the printer to answer the next incoming call.

Also make sure you have the phone line connected to the correct port on the back of the printer.

Jan 03, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Fax


This is fax reception problem caused by using a voice mail service from the phone company. Contact the phone company for assistance.

Sep 06, 2007 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Call will not Transfer to Voice Mail


Typically you want your phone system to ring your phones (say extension 10, 11 and 15) and then if no one answers after so many rings the call is transfered to the port the voice mail is on (let's say it's port 16) The voice mail is set to answer right away but does not "ring" until the call is transfered to it. This way (at 4 rings) if a call comes in on line 1 and you answer after 3 rings but a call comes in on line 2 at the same time, the first ring on line 2 will not make the total = 4 and set off the voice mail. I would guess the port at your voice mail is not set to ring and nothing is set up to transfer calls to your voice mail. Did you set this up yourself? How did you program the phone system?

Aug 21, 2007 | Toshiba Stratagy 4 Lite Voicemail System...

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