Question about Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook

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? on screen

My macbook is showing an image of a file with a ? on a white screen.
does anyone know what this means

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This icon means your computer is unable to access the operating system it was using last time it started up. This may not mean your computer is broken. My recommendation is to get your MacOSX installation disc (probably Leopard, maybe Tiger) and put it in the drive. Then hold down the Option key and turn the computer on. Keep it held down until you see a row of large buttons with icons on them. If you don't see your MacOSX installation that's on your hard drive, select the DVD with your OSX installation disc and click the right-arrow button on screen to boot from that disc. Once it's booted you can do diagnostics using the software on there. If you do see your OS, select it and the arrow to start up.

Sometimes this can happen if you boot your computer from an external drive and then don't set it back to your HDD, but usually it will figure it out on its own and won't give you that icon for more than a second. Best of luck!

Posted on Jan 09, 2009


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