Question about Canon Pixma MP500 All-In-One InkJet Printer

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Printer does not take in cd tray properly

HI, My Printer begins to take in my cd tray and then about half way in it stops, trys to align itself, and then starts printing on the cd tray at the front rather than on the dvd??!! Tried turning the machine off and on. Printed on 7 dvd's with no previous problem. Can anyone please help?

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Hi, Did you find any solution? I have the same problem with my Pixma 6600D Regards Mike

Posted on Oct 04, 2007

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Check the track for obstructions If clear remove and reinstall software and driver. take a look at Also the tech support team at Canon

Posted on Jun 03, 2007


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CD does'nt slide anymore inside the printer to be printed at the second step, after going down at first

Either the sensor and/or the laser lens inside the tray are dirty, a common fault printers)or you are not aligning the disk properly when placing in the tray. You can try using a CD\DVD cleaning disk and a can of compressed air to blow out dust. If this fails uninstall the printer's drivers and software and reinstall everything from the beginning. If that fails return for repairs. NEVER use stick on disc labels, only use write on discs

Mar 18, 2014 | MicroBoards Computers & Internet

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Printer wil not feed paper in -keeps trying but paper will not move in.

Hi Jamieos,
Turn the printer off and on.Solved?
Turn the printer off and disconnect from PC.Unplug from power.Reboot the PC.
Remove the papers from the feed tray and look through the paper path for any obstructions.
Load the print papers and make sure they are correctly aligned on the feed tray.
Cear any print queues on your PC.
Connect everything now and start the PC.
Try printing.

Hope this helps.Thanks!
Please rate this answer.

Dec 14, 2011 | Epson Stylus 1400 InkJet Photo Printer

1 Answer

How do i align head on printer

Hi Good day!! To Align read this

1. Raise the input tray, which you may fold over the top for compact storage. Lower the output tray at the bottom.

2. Slide the "paper-width guide" on the input tray to the left. This is the small, adjustable tab situated where you will place the stack of paper.

3. Load a small stack of paper into the input tray. Make sure short side is forward and the print side is up. For some paper, it makes no difference which side is up. Slide the stack down until it stops.

4. Slide the paper-width guide to the right, snug up against the stack of paper to ensure proper alignment.

Method 2:

1. click start
2. click printer and faxes
3. right click your installed printer and then properties
4. click printing preferences
5. click maintenance tab
there you should see alignment option click it

Thank you for using FixYa

Nov 19, 2010 | Canon PIXMA MP180 All-In-One InkJet...

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Problem printing on dvd

Check the white markers on your cd tray, it should be clean. Try to uninstall the printer driver and print cd software and reinstall them both.

Apr 29, 2010 | Epson Stylus 1400 InkJet Photo Printer

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Stops printing cd half way

It seems your printer cannot seem to recognize the CD tray. Purchase another CD tray. You can try

Feb 07, 2009 | Epson Stylus Photo R300 InkJet Printer

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Epson stylus photo R300 cd/dvd tray not set correctly

I had the same problem. Restarted the printer. Reinstalled the drivers. Scratched my head ... nothing! then I moved the printer away from the wall - problem solved! I can't say that this will work for you but if everything else is working, as it was and still is on mine then it's worth a try.
What I didn't realsie was that the cd tray comes out of the back of the printer when it's checking the alignment. I had inadvertantly pushed the printer back, too close to the wall. Moved it forward slightly and it's fixed.
Hope that solves it for everyone.

Nov 16, 2008 | Epson Stylus Photo R300 InkJet Printer

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Epson Stylus R320 - cant align the CD tray to print....keeps showing error.

This printer has a bad system tray. If doesn't work in regular way, try inserting the cd tray from the back using the back slot and see what happen (usually works)

Oct 03, 2008 | Epson Stylus Photo R320 InkJet Printer

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Epson Photo R300 CD/DVD Tray Printing Problems

1. make sure there is enough room to the rear of the printer to allow clearance for the try to pass out the back and back in.
2. when initiating the processes and thing start to happen gentle pressure on the back of the try to help the start the ball rolling helps
3. Do examine the lead in strips at the front of the try to ensure they are no distorted.

And 4 a search og Google and EBay can reveal a revised design tray for a modest sum.
Finally take a look at

Jan 24, 2008 | Epson Stylus Photo R300 InkJet Printer

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HP PSP 2355

the only thing that can be done is to go to your printers and faxes folder and looking for your HP printer icon, right click on it and select uninstal, switch off and remove printer from the usb port Next go to add/remove programmes and look for any HP printer software listing and uninstall it and restart the pc. If you have the installation cd that came with the printer reinstall the driver and when prompted reconnect the printer to a usb port preferebly a different one than before if you have spare and continue. reset the HP printer to the default printer if not already been prompted to do so by the software and try again printing, if the result is the same the printer itself is faulty and requires servicing or replacing

Jun 24, 2007 | HP PSC 2355 All-In-One InkJet Printer

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