Question about Casio EXILIM ZOOM EX-Z850 Digital Camera

7 Answers

Casio lens stuck

My wife dropped our Casio Exilim z850. Lens is stuck halfway out and camera does not power on. This seems to be a normal problem with this camera but there have been no solutions posted. Some who have had this error state that the camera resets itself in several hours but I'd like to see if there is a more formulaic approach than just waiting. Any ideas?

Posted by on

  • capecod63 Jan 15, 2008

    Same happened to me. I can charge the camera but cannot get the lens to go back in or the camera to power on. When I press the button to take a picture, the green light flickers and I hear 2 quick double beeps (beep-beep, beep-beep) Was dropped on a carpet, not that hard.

  • Anonymous Mar 31, 2008

    ohh i have a problem with my casio camera we were being weird and we droped the camera and now the lens are messed up what do i do !?



7 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I noticed that the lens was sticking out on center. After pushing it a little, it clicked and then everything worked fine again. I hope that's what happens for your camera, too.

Posted on Feb 15, 2008


Me and my friend dropped it on the floor and we have shag carpet and the lens comes out like a tiny bit not even enough to grab it what do i do its not even my camer its my grandmas

Posted on Oct 12, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had a similar problem, my camera was in my pocket and somehow the power button was pushed while I was walking.  the lens got stuck, I took the battery out, put it back in and hit power and the lens went back to a normal state.
However, now, everytime I power on the camera I have to set the time zone, date and time.  Its led to many a mised moment, or moment captured but I have no idea when they took place.
ANyone know how to fix that?

Posted on Jun 15, 2008

MY CAMERA HAS THE SAME PROBLEM! it was halfway out.i dropped it on the ground and now im discouraged but i tried fixing it and first i smacked it (whoops) no no, cuz now its stuck all the way down not halfway I NEED HELP. and no it doesnt reset itself, please someone help me ?

Posted on Apr 24, 2008

YEA!!! We just tried using the palm of our hands and it worked! Needed some muscle power, but hey, whatever helps!

Posted on Feb 17, 2008

I just pushed in the lens while pressing the power button. i had to push kind of hard but it started working again.

Posted on Feb 15, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 2,985 Answers

If its been dropped it may never revoer a mechanism probably in the lens has been damaged or dislodged. Repair shop or return to maker for this one

Posted on Jun 03, 2007

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Camera lens in jammed?

Take it in for a checkup.
Something broken or loose.
Only experienced camera techs can fix.

Nov 23, 2017 | Casio EXILIM ZOOM EX-Z850 Digital Camera

1 Answer

Casio exilim EX-S10 wont turn on and lens stuck out

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.
And here is a video summary of the steps:

Nov 14, 2011 | Casio Exilim Ex-z300 Z450 Z9 Z80 S10

1 Answer

I own a casio exilim ex-z850. it has been showing a lens error, every time i try to take switch it on. the memory card is fine, i view the pictures. but the lens wont open up or anything. please reply...

This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
  • If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move onces or twice then it will stuck again.
Else your camera need to be disassembled to get at the focusing ring at Service Center.

Good luck and have a nice day.
Rating the solution is highly appreciated.

Sep 11, 2010 | Casio Exilim Zoom EX-Z80 Digital Camera

1 Answer

Casio Z850 froze & nothing works

just took out battery and memory card and out them back in.

Jun 05, 2009 | Casio EXILIM ZOOM EX-Z850 Digital Camera

1 Answer


then it's time to take it in for a repair estimate.

Apr 24, 2009 | Casio EXILIM ZOOM EX-Z850 Digital Camera

1 Answer

Exilim lens

I had the same problem the thing my lens was stuck and i wiggled the lens around a little but and it closed and works fine now.. I hope thats all your problem is.

Sep 14, 2008 | Casio EXILIM ZOOM EX-Z850 Digital Camera

1 Answer

Dropped camera on wood floor, now it beeps when I press on but nothing happens. Telescopic lens does not close. Cannot see images or take pics.

Both of those are "lens errors". That's what happens when your lens has had damage done to it. The only way to fix it is to send it into repairs. Call repairs at 800-706-2534 option 2 and they can tell you where to send it.

Jun 14, 2008 | Casio EXILIM ZOOM EX-Z850 Digital Camera

1 Answer

Casio EXILIM ZOOM EX-Z850 Zoom button doesnt work

You have to send it in to repairs. You're lucky that the lens even still comes out.

Apr 14, 2007 | Casio EXILIM ZOOM EX-Z850 Digital Camera

Not finding what you are looking for?
Casio EXILIM ZOOM EX-Z850 Digital Camera Logo

Related Topics:

1,062 people viewed this question

Ask a Question

Usually answered in minutes!

Top Casio Cameras Experts


Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Greg Cann
Greg Cann

Level 3 Expert

1114 Answers

Are you a Casio Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides