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Okay my sony laptop windows vista crashed . it turns on but then it goes to a blue screen , i can get it to safe mode & i tryed disabling stuff but it like wont restart either , it goes from a blue screen to black and stays that way , this has been happening since yesterday it said severe trojan and backdoor someone sent me something through aim & it started going crazy & all my files were popping up and stuff, i have exams and i need it working now

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  • Andrew Podner May 11, 2010

    do you have a Vista disc?

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Boot into safe mode by tapping the F8 key on startup, once you're in safe mode, run the system restore tool (usually in start -> program files -> accessories -> system tools -> system restore) to a few days earlier and restore. After that, install an Anti-virus application, such as AVG Anti-Virus, and scan your computer to remove the problems.

Hope this help!
Robert W.

Posted on Jan 09, 2009

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hi dear

oh so sorry to hear that

this methode for windows Xp

and let try this

Microsoft Windows Vista users Tip: If you are running Safe Mode because you cannot get into Windows you may want to first try loading the last known good configuration. Additional information about this mode can be found on document CH000626
To get into the Windows Vista Safe mode, as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode" and press your Enter key.
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Description: Start Windows with only the core drivers and services. Use
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ok

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