Question about Brother IntelliFAX 4100 Laser Fax

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Brother intellifax 4750 does not answer with FAX signal

Call pickup on line but user does not get any Fax signal. I can call out on the phone so we know that the telephone line is working.

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  • imaginekr Jan 09, 2009

    Thanks rmeyer. Fax was working earlier in the day so someone messed with it.. Thank you every so much.. keith

  • admin186 Apr 07, 2009

    Our 4750 e receives fax as Call pickup from Brother machines 4800 and 4100e - this then sometimes prints and sometimes not - Why

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Make sure that it is set to fax mode not to phone mode

Posted on Jan 09, 2009

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1 Answer

Intellifax 4750e phone and fax line stays open, no dial tone


Is the fax machine on? (Are the lights or screen lit up?) Make sure that the line going from the fax machine to the wall jack is plugged into the LINE port on the fax machine, and not the TEL port.

Try plugging a regular phone into the wall jack where the fax machine is currently plugged in... do you get a dialtone? If so, the problem is either with the fax machine or the way it is configured.

May 27, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Our IntelliFax 4750e will not receive faxes. The line has a dial tone, and rings when called. It is set to "fax" and not "fax/tele." Suggestions?


There are a few possibilities. 1) The phone cord coming from the wall is plugged into the phone port on the fax instead of the Line port. It should be on the line port.
2) The fax have been set for distinctive ring. This causes the fax to ignore the normal incoming ring tone and is instead waiting for the distinctive ring from the phone co.
3) The modem in the fax has gone bad. If you have had any power failures or electrical storms/problems this is a possible cause.
Some models will also not answer if the machine is out of toner or paper.

Oct 21, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Will not receive faxes. Line rings when phone was


make sure the mode switch is set to "fax"... not "tel", or "fax/tel". I think the mode indicator is on the top of the fax machine and it's a light that should be on next to "fax"

Oct 14, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Screen says Printing Online


Make sure the phone cord is plugged into the LINE port of the fax machine.

Check the phone line with a regular phone.

Nov 26, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Brother 4750e fax machine


1- check the small stip of glass and see if it has toner,
check the maintenance section of the manual (it's free, just register)
http://www.retrevo.com/support/Brother-4750-Fax-Machines-manual/id/19095ci557/t/2/

Aug 04, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Machine does not answer phone


Some things to check-

I know you said it wasn't unplugged but check the phone line is plugged into the line socket. I don't know how many times I had people who people unknown to them (children, cleaners) have knocked out the line cord and plugged it back in the wrong socket.

Hit the on-hook or hook button and check for dial tone. This will check if the line is still working.

Also the fax will have a mode button. If it has been bumped while moving it could be on manual mode (the machine will not automatically pick up)

Jan 29, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Able to send fax cannot receive fax


make sure phone line is pluged into line on fax,make sure fax is set auto.there should be a button on fax panel that say's receive mode.

Sep 07, 2007 | Brother IntelliFAX 4750 Plain Paper Laser...

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