Question about Creative Labs ZEN V Plus MP3 Player

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My Zen v plus won't turn on. The reset button is broken and it will have the play/ pause button blinking but it doesnt seem to be charging. The computer reconizes it for a couple seconds but then the player shuts down.

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  • 827 Answers

Hi,

To resolve this problem, establish that the player is charging correctly as follows:

  1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter (separately available).
  2. Check the display for the charging icon my Zen v plus won't - battery_ac_charge_1.jpg.
    • As the display times out after a few seconds, press any button on the player to reactivate the display.
    • If the battery is fully depleted, the charging icon may not be displayed.Cup the player in your hands to check that the blue power LED behindthe Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.
  3. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
Ifthe player does not indicate a charge, or will not power on after atleast 6 hours of charging, please contact Customer Support.
Creativerecommends updating your ZEN V or ZEN V Plus firmware to take advantageof new features and functionality. To learn more, click here.

Hope this helps

Chris (ziraffa)

Posted on Jan 09, 2009

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1 Answer

MY Zen WONT TURN ON. It also wont charge.


Connect the player to a USB port on the back of a desktop PC.. Check the display for the charging icon . As the display times out after a few seconds, press any button on the player to reactivate the display. If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is blinking on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging. If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.
You might try updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality.
http://support.creative.com

Jan 16, 2010 | Creative Labs Zen Micro MP3 Player

1 Answer

My zen wont turn on or charge up and I don't know how to reset it, is there a button??Its a creative zen v plus 1GB


Hello,

Support site for the Zen V Plus, see:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_15306,VARSET=CategoryID:213

In the knowledge base solutions Creative gives next answer, when the player does not power on or charge:

>>>>>
To resolve this problem, establish that the player is charging correctly as follows:
  1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter ( You can purchase the power adapter here as a separate accessory).

  2. Press the reset button and observe the player.

  3. Check the display for the charging icon battery_ac_charge_1.jpg.
    • As the display times out after a few seconds, press any button on the player to reactivate the display.

    • If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.

  4. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
Creative recommends updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality. To learn more, visit SID 29048 in our "Further Suggestions".
Note: If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.

<<<<<

Reset pin on the left side with the player facing up.

7973636.jpg

Manual (Multilingual, 17,2 MB) for the Zen V Plus :
http://files2.europe.creative.com/manualdn/Manuals/TSD/9851/0xE85A7F46/Zen%20V%20Plus%20Quick%20Start%20Multilingual.pdf

Nov 24, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Hey im having an issue with my zen V plus mp3 player! When I plug it into my computer, the computer doesnt recognize the player and says it is not connected.


What I did was turn OFF my zen C plus, and as soon as I turned it back ON, i held down the play/pause button, the back button, and the select button/joystick. this brought me to that menu that offers unloading the firmware and rebooting and so forth. I selected the first option, which scanned the player; then I rebooted it, and not only did my player read on my PC, but ALL my music came back too! It was sweetness in its form.

Oct 27, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Wont Turn ON


(1) Hit the reset button for 5 seconds.
(2) Hit the reset button, slide down the on/off slide, and have it plugged into the computer at the same time. Hold for 5 seconds.
(3) Hit the reset button again.
(4) Charge it for at least 10 hours in the port in the BACK of your computer.
(5) After 10 hours, unplug the player and press the + volume button. While still holding it, plug the player back in. Keep holding it for 5-50 seconds. (most likely nothing will pop up).
(6) Let the player sit UNPLUGGED for a good 3 hours.
(7) Plug the player back in (it should light up now). Let it charge the usual time it takes to charge for an empty battery, about 6 hours.

Sep 14, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My player wont turn on. The computer reconizes it for a couple seconds but then the player shuts down. The play/pause button blinks but the olayer doesn't seem to be charging. The reset button is broken....


Hi,

To resolve this problem, establish that the player is charging correctly as follows:
  1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter (separately available).
  2. Check the display for the charging icon battery_ac_charge_1.jpg.
    • As the display times out after a few seconds, press any button on the player to reactivate the display.
    • If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.
  3. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.
Creative recommends updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality. To learn more, click here.

Hope this helps

Chris (ziraffa)

Jan 09, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen Vplus 4G problem


try leaving it connected to the usb and pressing the reset at the same time

Sep 02, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen VPlus 4G


press the reset button while its connected to the usb-worked for me-not sure why but it did-

Sep 02, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen cannot be turn on!!!


Mive did this. I left it in the computer for around 10 hours (the computer didnt seem to regonize it, but it still atttempted to charge) Then try and turn it on. It should work?

Jul 03, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Zen mp3 player


Its possible that the battery just needs to be charged. Also make sure you are holding down the on off slider for about six seconds, it won't turn on if you only hold it down for a second or two.

Apr 09, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen V Plus MP3 player not working


Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Sep 09, 2007 | Creative Labs ZEN V Plus MP3 Player

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