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Printer will not work

My printer is only three months old and I have had the same problem each time. It wont print documents so I have to reinstall hardware and then it works. I have a HPphotosmart C4400 series. Joanne

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  • jge03 Jan 09, 2009

    yes

  • jge03 Jan 09, 2009

    Thank you. I will give it a try. 

  • jge03 Jan 11, 2009

    Actually what fixed the problem is that I unplugged it and started over. It worked. Thanks! Joanne

  • Andrew Podner May 11, 2010

    are you using the HP supplied disk with the their management software?

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Ok, I would suggest that you try to use just a base driver for the printer, and eliminate all the glitz and glamour of the management software. So uninstall all of that stuff, then get the latest basic driver here and just instal the driver, none of the optional goodies:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=3655574&lang=en

If by chance you are using a usb hub, then you might want to bypass it and make sure the printer is plugged directly into the computer. If it already is, try a different USB Port too.

Posted on Jan 09, 2009

  • Andrew Podner Jan 09, 2009

    post back if you need further assistance, would be happy to help

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