Question about Epson Stylus C62 InkJet Printer

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See banding on paper

I have followed all steps shown in the book, and the first check sheet shows the colored check sheet with black and yellow boxes full color look fine, the other two boxes are turquoise and red and they are a series of lines and blank spaces.
Next I ran a printer ck and when it printed nothing, that means there is printer problem rather than a computer problem. So, now I don't know WHAT that problem is, so I don't know what to do next.
Am I at the point where I have to have a technician look at it for repair ?
It's about 5 yrs old.

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  • Gerry Millward
    Gerry Millward May 11, 2010

    Hi there

    If you don't respond to my queries, it makes it very difficult to help you!


  • Gerry Millward
    Gerry Millward May 11, 2010

    You say you have carried out a "nozzle check", but did you follow this with a head cleaning cycle?

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  • 353 Answers

I think we can say this poster has solved the problem him (or her) self!

Posted on Mar 13, 2009

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I have a Epson Workforce 600 printer. Changed all ink cartridges and cannot get the black ink to print. It will print in color mode only without the black ink. What should I do? Sandy


Hello Jaasp,

Follow these steps to print the nozzle check:
  1. Load a few sheets of plain paper in the sheet feeder.


  2. Press the Home button.


  3. Press cp_button_41_er.gif or cp_button_42_er.gif to select Setup.


  4. cp_display_293_er.gif

  5. Press OK.


  6. Press cp_button_41_er.gif or cp_button_42_er.gif to select Maintenance, then press OK. You see this screen:


  7. cp_display_327_er.gif

  8. Select Nozzle Check, and press OK.


  9. cp_display_334_er.gif

  10. Press cp_button_6.gif Start to print the nozzle check.


  11. Shown below are some examples of what the nozzle check may look like.

    Nozzle check pattern with no gaps

    im_585_er.gif


    Nozzle check pattern with gaps

    im_586_er.gif

  12. Press Finish Nozzle Check and press OK when you're done.

Jun 18, 2011 | Epson WorkForce 600 All-In-One InkJet...

1 Answer

When you change the ink cartraige and clean printer and test the colours the quality of colour is not good on the test! what do you segested i try beacaue the machine has been on its 100th clean and...


    1. Print a Print Quality Check Sheet.

    2. Press the Ink or Ink Management key on the control panel.
    3. Press the up or down arrow key to choose Test Print and press OK.
    4. Press the up or down arrow key to choose Print Quality and press OK.
    5. Press Color (Colour) start. The machine begins printing the Print Quality Check Sheet.


    1. Closely examine the Print Quality Check Sheet. Each of the four colors is represented by a slanted square pattern made up of individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

    2. Compare the print quality of the Check Sheet you just printed with the three examples listed below:

      (A) One or more complete blocks of colors are missing:

      a_ngsample5.gif
      (B) Most of the short diagonal lines are missing from one or more color blocks:

      b_ngsample6.gif
      (C)Some parts of the short diagonal lines are missing from one or more color blocks:

      c_ngsample2.gif
    3. The display will then ask you if the print quality is OK for black. Press the down arrow key or 2 or "-" to choose No for black with the problem.
    4. The display will then ask you if the print quality is OK for Color. Press the down arrow key or 2 or "-" to choose No for color with the problem.
    5. The display will then show Start Cleaning? Yes No.
      Press the up arrow key or 1 or "+" to choose Yes and the machine will start cleaning the color ink cartridges.
    6. When the machine completes cleaning the print head, press Color(Colour) Start. Another Print Quality Check Sheet will print.

    7. Repeat the cleaning and the quality check process following the Step 4-7.

    Jun 02, 2011 | Brother MFC 6490CW InkJet Printer

    1 Answer

    Ghosting


    Normally ghosting is caused by a bad fuser.
    Put paper in the manual feed tray(tray 1)
    Print something. As the paper gets 1/2 way into the printer, open the cover..
    Look at the paper. If there is no ghosting, the fuser is bad. If there is ghosting, could be a cartridge drum.
    Follow these steps print a Print quality troubleshooting page to identify which print cartridge is causing the issue.
    1. Open Toolbox .
    2. Click the Help folder, and then click the Troubleshooting page.
    3. Click Print , to print the page. The page prints five bands of color, which are divided into four overlapping sections. By examining each section, you can isolate the problem to a particular print cartridge. Figure 4: Print quality troubleshooting page bandsc01417618.gif 1 - Yellow 2 - Cyan 3 - Black 4 - Magenta

    May 01, 2011 | HP LaserJet CP1215 Color Printer

    1 Answer

    My brother MFC 665CW printer shows a 4F error and unable to clean. How do I get to the head to clean it?


    Do the following to clean the print head:


    1. Press INK key on the control panel.


    2. Press the DOWN arrow key until CLEANING appears on the LCD.


    3. Press OK.


    4. Press the DOWN arrow key to select BLACK, COLOR or ALL depending on what you want to clean.


    5. Press OK.


    The machine will clean the print head. When cleaning is finished, the machine will go back to Ready automatically. If you are experiencing a print quality issue, we recommend you repeat the print head cleaning for each color showing an issue at least five (4) times.


    If you are experiencing a print quality issue and want to see if the cleanings are improving the print quality, print a Print Quality Check Sheet (PQCS) after the first cleaning and then print another PQCS after repeating the print head cleaning steps at least three (3) more times (4 total cleanings). You can then compare the two Print Quality Check Sheets.


    Do the following to print a Print Quality Check Sheet:


    1. Press INK key on the control panel. TEST PRINT will appear on the LCD.


    2. Press OK. PRINT QUALITY will appear on the LCD.


    3. Press OK.


    4. Press COLOR START.


    NOTE: The machine will generate the Print Quality Check Sheet (PQCS). On the PQCS each of the four colors is represented by a slanted square pattern made up of 96 individual blocks. The colors should appear (from left to right): Black - Yellow - Cyan - Magenta. Cyan is the light blue color and Magenta is the pinkish color.

    Feb 21, 2011 | Brother MFC-665CW All-In-One InkJet...

    1 Answer

    I have a HP 7590 printer and it sometimes skips line or some of the lines are faded when printing black .


    Perform the following steps to reduce or eliminate faded or grainy lines:
    1. Print at a higher quality setting.
    2. Verify that the paper you are printing on will lay flat. Paper that is not laying flat can cause banding when the paper transitions over the rollers or cause the print cartridges to scrape across the surface of the page. Check the top sheet of paper by removing it from the all-in-one and placing it on a flat surface. If the paper does not lie flat, bend it in the opposite direction to straighten it. Figure 3: Faded or grainy bands in print caused by paper that is not flatc00178858.gif 1 - Faded or grainy bands due to roller transition with paper that is not flat. 2 - Faded or grainy bands due to print cartridge scrape on paper that is not flat

    Jan 06, 2011 | HP Officejet Pro L7590 All-in-One InkJet...

    1 Answer

    I have been told my printhead is malfunctioning. Can I clean it myself?


    You can look in thr user guide or printer help for Troubleshooting and Routine Manteinance.Make sure that the Printer Driver or Paper Type setting in the menu matches the
    type of paper you are using. (See Printing in the Software User's Guide on the CDROM.Make sure that your ink cartridges are fresh. The following may cause ink to clog The expiration date written on the cartridge package has passed. (Cartridges
    stay usable for up to two years if kept in their original packaging.) The ink cartridge was in your machine over six months.The ink cartridge may not have been stored properly before use.
    Try using the recommended types of paper.
    CLEANING:
    Press Ink.
    Press a or b to choose Cleaning.
    Press OK.
    Press a or b to choose Black, Color
    or All.
    Press OK.
    The machine cleans the print head.
    When cleaning is finished, the machine
    will go back to standby mode
    automatically.

    Checking the print quality
    If faded or streaked colors and text appear on
    your output, some of the nozzles may be
    clogged. You can check this by printing the
    Print Quality Check Sheet and looking at the
    nozzle check pattern.
    Press Ink.
    Press a or b to choose Test Print.
    Press OK.
    Press a or b to choose
    Print Quality.
    Press OK.
    Press Color Start.
    The machine begins printing the Print
    Quality Check Sheet.
    Check the quality of the four color blocks
    on the sheet.
    Is Quality OK?
    1.Yes 2.No
    Do one of the following:
    If all lines are clear and visible, press
    1 to choose Yes, and go to step j.
    If you can see missing short lines as
    shown below, press 2 to choose No.
    The LCD asks you if the print quality is
    OK for black and three colors.
    Black OK?
    1.Yes 2.No
    Press 1 (Yes) or 2 (No).
    The LCD asks you if you want to start
    cleaning.
    Start Cleaning?
    1.Yes 2.No
    Press 1 (Yes).
    The machine starts cleaning the print
    head.
    After cleaning is finished, press Color
    Start.
    The machine starts printing the Print
    Quality Check Sheet again and then
    return to step e.
    Press Stop/Exit.
    If you repeat this procedure at least five
    times and the print quality is still poor,
    replace the ink cartridge for the clogged
    color.
    After replacing the ink cartridge, check
    the print quality. If the problem still
    exists, repeat the cleaning and test print
    procedures at least five times for the
    new ink cartridge. If ink is still missing,
    call Brother Customer Service

    Nov 03, 2010 | Brother Multi-Function Center MFC-240C...

    1 Answer

    Toubleshooting and routine maintainance is what comes oout on myscreen


    Found this on the web. Click on link below to print the entire manual out to keep. Below are steps to do cleaning. If you find this helpful pls rate me. Thanks and Good Luck.

    http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF

    How to improve print quality Cleaning the print head
    To ensure good print quality, the MFC will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at once.
    Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
    Caution
    Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty.
    1 Press Ink.
    2 Press or to select Cleaning.
    Press Menu/Set.
    3 Press or to select Black, Color or All.
    Press Menu/Set.
    The MFC will clean the print head. When cleaning is finished, the MFC will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on page i).
    Checking the print quality
    If faded or streaked colors and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.
    1 Press Ink.
    2 Press or to select Test Print.
    Press Menu/Set.
    3 Press or to select Print Quality.
    Press Menu/Set.
    4 Press Color Start.
    The MFC begins printing the Print Quality Check Sheet.
    5 Check the sheet to see if the quality is OK by following these steps:
    Color block quality check
    The LCD shows:
    6 Check the quality of the four color blocks on the sheet.
    7 If all lines are clear and visible, press 1 (Yes), and go to Step 10.
    OR
    If you can see missing short lines as shown below, press 2 (No).
    The LCD will ask you if the print quality is OK for black and three colors.
    OK Poor
    Is Quality OK?
    1.Yes 2.No
    Black OK?
    1.Yes 2.N
    8 Press 2 (No) for Black or three colors
    with a problem.
    The LCD shows:
    Press 1 (Yes). The MFC will start cleaning the print head.
    9 After cleaning is finished, press Color Start. The MFC will start
    printing the Print Quality Check Sheet again and then return to
    step 5.
    10 Press Stop/Exit.

    Jan 14, 2010 | Brother MFC 210C All-In-One InkJet Printer

    1 Answer

    Cannot print keeps saying clean printer cannot find info to do it


    Found this on the web. Click on link below to print the entire manual out to keep. Below are steps to do cleaning. If you find this helpful pls rate me. Thanks and Good Luck.

    http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF

    How to improve print quality Cleaning the print head
    To ensure good print quality, the MFC will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at once.
    Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
    Caution
    Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty.
    1 Press Ink.
    2 Press or to select Cleaning.
    Press Menu/Set.
    3 Press or to select Black, Color or All.
    Press Menu/Set.
    The MFC will clean the print head. When cleaning is finished, the MFC will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on page i).
    Checking the print quality
    If faded or streaked colors and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.
    1 Press Ink.
    2 Press or to select Test Print.
    Press Menu/Set.
    3 Press or to select Print Quality.
    Press Menu/Set.
    4 Press Color Start.
    The MFC begins printing the Print Quality Check Sheet.
    5 Check the sheet to see if the quality is OK by following these steps:
    Color block quality check
    The LCD shows:
    6 Check the quality of the four color blocks on the sheet.
    7 If all lines are clear and visible, press 1 (Yes), and go to Step 10.
    OR
    If you can see missing short lines as shown below, press 2 (No).
    The LCD will ask you if the print quality is OK for black and three colors.
    OK Poor
    Is Quality OK?
    1.Yes 2.No
    Black OK?
    1.Yes 2.N
    8 Press 2 (No) for Black or three colors
    with a problem.
    The LCD shows:
    Press 1 (Yes). The MFC will start cleaning the print head.
    9 After cleaning is finished, press Color Start. The MFC will start
    printing the Print Quality Check Sheet again and then return to
    step 5.
    10 Press Stop/Exit.
    There is more, but too long to put here.

    Jan 13, 2010 | Brother MFC 210C All-In-One InkJet Printer

    1 Answer

    How do you clean the nozzles


    For Windows users Follow the steps below to use the Nozzle Check utility.
    1 Make sure that A4 or Letter size paper is loaded in the sheet feeder. 2 Access the printer software. If you need instructions, see Accessing the printer software. 3 Click the Utility tab, then click the Nozzle Check button. 4 Follow the on-screen instructions. For Macintosh users Follow the steps below to use the Nozzle Check utility.
    1 Make sure that A4 or Letter size paper is loaded in the sheet feeder. 2 Access the Print or Page Setup dialog box. 3 Click the Utility icon button, then click the Nozzle Check button. 4 Follow the on-screen instructions.

    Jan 11, 2010 | Epson Stylus 880 InkJet Color Printer

    1 Answer

    HP PSC all-in-one printer skipping lines


    1. Press the Setup button.
    2. Use the arrow keys to select Tools and then press the OK button.
    3. Select Clean Print Cartridge and then press OK . The device prints a test page.
    4. Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.
    5. Open the Printer Toolbox . There are two ways to do this:
      • Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
      • If the HP Director method does not work, open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click on Printing Preferences . Click the Services tab, then the Service This Device icon.
    6. The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.

    If the steps have not solved the problem, clean the electrical contacts on the print cartridge and in the carriage.
    1. Gather the following items to clean the cartridge and print carriage:
      • Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
      • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
      • Sheets of paper or a paper towel to rest the cartridges on during cleaning.
    2. Open the product cover and wait until the print carriage stops moving.
    3. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up. NOTE: Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
    4. Unplug the product.
    5. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp.
    6. Clean the print-cartridge contacts. Do not touch the nozzles. Figure 1: Cartridge electrical contacts c00832021.gif
    7. Clean the contacts in the print carriage, inside the product. Figure 2: Carriage contacts c00246272.gif
    8. Either let the cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it.
    9. Reinstall the cartridge, plug the product back in, and close the product cover.
    10. Try to print again. If the issue still appears, continue to the next step.

    In the black print cartridge, this problem might be caused by sediments collecting in the nozzle area. Perform the following steps to solve this problem:
    1. Remove the black print cartridge.
    2. If the carriage has a latch, re-latch it and then close the printer. NOTE: If the printer is not closed, it cannot adequately protect the remaining tri-color cartridge.
    3. Place the cartridge on a level surface with the nozzles up (label down). Figure 4: Cartridge with the nozzles up c00260331.gif
    4. Allow the cartridge to sit undisturbed for two hours.
    5. Reinstall the cartridge and print another diagnostic page.
      1. Load letter or A4 unused plain white paper into the input tray.
      2. Press and hold the Cancel button and then press the Start Copy Color button.
      3. Make sure that the test patterns show a complete grid and the thick color lines are complete.
      • More than a few broken lines in a pattern can indicate a problem with the nozzles. You might need to clean the print cartridges.
      • If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black print cartridge in the right slot.
      • If any of the color lines are missing, or if the pattern appears faded, streaked, or shows lines, this might indicate a problem with the tri-color print cartridge in the left slot.
    6. Look for defects on the page. If the diagnostic page shows no defects for the black cartridge, and if the cartridge was new, align the cartridge. To align the cartridge, follow the steps:
      1. Load letter, A4, or legal unused plain white paper into the input tray.
      2. In the HP Solution Center, click Settings , point to Print Settings , and then click Printer Toolbox . NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device . The Printer Toolbox appears.
      3. Click the Device Services tab.
      4. Click Align the Print Cartridges and a print cartridge alignment sheet is printed.
      5. Load the print cartridge alignment sheet with the print side down on the right front corner of the glass.
      6. Press the Start Scan/Reprints button and the HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet. For aligning the cartridges from the hardware only, follow the steps:
      7. Load letter or A4 unused plain white paper into the input tray.
      8. Press and hold the Cancel button and then the On/Power button.
      9. While the Check Paper and Check Print Cartridge lights are blinking, press the following buttons one at a time in the following order: Cancel , Number of Copies , Paper Type , Color Start

    Nov 27, 2007 | HP PSC 2355 All-In-One InkJet Printer

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