Question about Tomtom ONE 3rd Edition GPS

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Sd card with red X

Upon turning unit on, the screen shows the blue sd card coming out of device and a red X over it.

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  • pruitt99 Mar 01, 2009

    turned on my Tom Tom for the first time, inserted the card, and the screen shows the card coming out with a red X on it. Brand new device...can't get past this screen!

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  • 65 Answers

Your device may be looking on the SDcard inside. You should not remove the card if you device is powered on, it may wipe the card and make it unuseable! Instead, also allow a short time before you remove the SD after you power it down aswell. As is for all SDcards when you need to remove it.

Posted on Jan 10, 2009

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Posted on Jan 02, 2017

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1 Answer

When turn On can get the screen showing the GPS connected to Computer when not connected ,On Battery only, get red cross flashing


If your TomTom shows a red cross, it means the device is not able to load the software to be able to operate. Some devices have this software on a SD-card, some have it stored on an internal memory.
If there was a SD-card in your TomTom, I would suggest to put it back. If there is a empty SD-slot on your device, it could be you lost your SD-card, but some TomTom devices have an internal memory AND a SD-slot for memory extension, so if you have an empty cardslot it doesn't necessarily mean there has to be a card in it.

When you never saw a SD-card, probably some data went corrupt on the internal memory. When you have a SD-card, probably some data got corrupted on the SD-card.

To repair the software, you need to connect your GPS to your PC or Mac with a USB cable.
You also need the program TomTom HOME. You can download it for free on the TomTom website.
With TomTom HOME you can update the operating system of your device for free (map updates are nor free).

Try updating, and see if your device works again.

If this doesn't work, post it here.

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SD card with TpmTom One


That's a basic SD compatibility issue. Can you identify the maker of the cards, please? Got backup?

Feb 10, 2008 | Tomtom 1D00.081 GPS Receiver

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My tomtom fell on the floor and i get aflashing red and white cross. How do i correct this and get my device working again?


Internal memory was damaged when dropped.. OR the SD card if it has one. Replace the sd card and copy data over from back up

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Tomtom one (4N00.012) will not load up.


Your particular unit runs it's software from SD-Card. you need to check if the card is not damaged: while unpowered push the SD card to come out insert it in a card reader on your computer and see if it reads it ok, if it ask's you to format it it means it's damaged and should be replaced ( the sd card of your tomtom should be replaced with another SD card which you should buy from tomtom for your particular device not a generic one). if it reads just fine reinsert it and start the device again..And about the reset the correct procedure is: Press and hold the On/Off button until your device restarts. This can take more than fifteen seconds.904537f.gif
You should also install Tomtom Home on your computer, connect the device and update it if al the above failed (with a verified and working SD card inserted) - link for Tomtom Home: Windows, Mac

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send the unit in for a warrantee repair
Techman

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1 Answer

When I install my 2g sd card in my TT it just comes up with a screen that shows the TT unit with the sd card being removed and then it shows the sd card beside the unit with a red X over the card. I dont...


dude check it the tomtom needs an application, map, and at least one voice to work so before u start u need to formatt ur sd card to fatt 32 once u do that go to tomtom home and just update ur device an application and a ton of voices will come up grab the application and ONE voice now for the bad news when it comes to the map its a pain because they are kinda strict to be honest call tomtom support for help with the map they will walk u thru takin the map off the original sd card puttin it on the desktop then movin it to ur new sd card however sometimes there is issues wit the certifacation file this again is wher e u need tech support... use to wrk for tomtom....

Jan 20, 2009 | Tomtom ONE GPS Receiver

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SD card with TpmTom One


tomtom are wank!!!!!!!!!!!!!!!!!!1

Nov 06, 2007 | Tomtom 1D00.081 GPS Receiver

1 Answer

SD card problem


The most likely cause for the RED CROSS is that some files are missing or corrupted on the SD card. This can also occur if someone has accidently dragged and dropped files on the SD card. ie. if a folder or file has been accidently dropped into a different folder. For instance you could drag and drop the maps folder into the voices folder. In this case the unit wouldn't load up if you had no maps although the maps would still be on the SD card but would be in the wrong place. We all know that files on media can be damaged or become corrupted so its always worth making a GOOD BACKUP of any sd card so that should this problem arise you can reinstall the backup.
If you have no luck with your SD card , you could try borrowing a card off someone you know and make a copy of it then activate that copy by using the original activation code together with the device code. .... good luck .

Nov 06, 2007 | Tomtom 1D00.081 GPS Receiver

1 Answer

My gps will not recognise my sd card or turn on


Try the clear flash utility. It worked for me. Martin

May 06, 2007 | Tomtom GO 510 GPS Receiver

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