Question about Dell Inspiron 1501 Notebook
Sounds like your CFL tube or the inverter than powers the CFL tube have died. It is something that a standard dell warranty would cover, first go to www.support.dell.com click on warranty information in the upper left hand side of the screen, then click on "Warranty Status" It will prompt you for your "Service Tag" which can be found on the underside of the laptop on a small oblong sticker about 1/4 inch wide and 3 1/2 inches long. If your able to veriy that your warranty is in good standing you can chat (recommended) or call into technical support explain that 1.) there is an image on the screen BUT theres no backlight so you cant quite make it out. 2.) A known good External monitor works just fine so you know its not the videocard itself. If however you have no warranty, you could buy a Replacement Monitor assembly from Dells Spare Parts department 1-800-357-3355 Or purchase a replacement inverter for around $20-$50 (just google Dell E1705 Inverter) but that would require the ability to A.) replace the inverter assembly on your own B.) Hire someone to replace it. your final option would be to buy a replacement panel from a third party, which usually costs somewhere around $150-$250 dollars depending on what you buy, and that is actually a pretty simple thing to replace once you get around the intimidation factor. Be sure you check your warranty first, you could save yourself alot of blood sweat and tears by doing so.
Good Luck! (if you have any problems with Dell and you have a warranty let me know)
Posted on Mar 28, 2009
Well, it's one of two things, both hardware: Either the monitor died, or one of the connections - power or graphics ribbon - burned out.
This is not a d-i-y sort of fix, unless you love to tinker and are willing to declare the laptop a possible dead loss. You need an experienced tech to open the case and diagnose the problem, then replace whatever is broken.
I'm sorry to be the bearer of bad news.
Posted on Jan 09, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
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Posted on Jan 02, 2017
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