Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Cartridge jam when printing the printer will stop and the words "cartridge jam" will appear - then a loud sharp noise. Also the print looks like it is printing over itself.

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Sorry, bad carriage assembly, uneconomical to repair.

Posted on Jan 09, 2009

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LOCATION OF PRINTER SENSOR


Jams

Clearing jams

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove jams.
Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not pull jammed media against the direction of travel through the paper path to avoid damage
to the printer.

To prevent damage to the printer when clearing jams, including jams in the output bin, always open the
print-cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the
jam has been cleared. Opening the print-cartridge door and removing the print cartridge relieves tension
on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages
easier.

Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error
from the software and the printer control panel lights. See Control-panel lights (HP LaserJet 1010 series
printers) on page 102 or Control-panel lights (HP LaserJet 1020 printer) on page 106.

The following are some of the causes of media jams:

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The input trays are loaded improperly or are too full. See Loading media on page 25.

NOTE When you add new media, always remove all of the media from the input tray and
straighten the stack of new media. This helps prevent multiple sheets of media from feeding
through the printer at one time, reducing media jams.

The media does not meet HP specifications. See Media specifications on page 21.

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Typical media jam locations

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Print cartridge area: See Removing a jammed page on page 43.

Input tray area: If the page is still sticking out of the input tray, gently try to remove it from the input
tray without tearing the page. If you feel resistance, see Removing a jammed page on page 43.

Output path: If the page is sticking out of the output bin, see Removing a jammed page


NOTE There might be loose toner in the printer after a media jam. This toner clears up after
a few sheets are printed.

Removing a jammed page

Use the procedures in this section to remove a jam.

CAUTION Media jams might result in loose toner on the page. If you get any toner on your
clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.


Partshere Troubleshooting

CAUTION To prevent damage to the printer when clearing jams, including jams in the output
bin, always open the print cartridge door and remove the print cartridge.

To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print
cartridge with a sheet of paper.

NOTE The following illustrations show the HP LaserJet 1020 printer. The same procedure is
used to remove a jam in the HP LaserJet 1010 series printers.

1

Open the print cartridge door, and remove the print cartridge.

2

Grasp the middle edge of the side of the media that is most visible, and carefully pull it free from
the printer.

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not forcefully pull jammed media against the direction of travel through the paper path to
avoid damage to the printer.


3

When you have removed the jammed media, replace the print cartridge, and close the print cartridge
door.

After clearing a media jam, you might need to turn the printer off then on again.

NOTE When you add new media, remove all of the media from the input tray and straighten
the stack of new media.

Sep 25, 2011 | HP LaserJet 1020 Printer

1 Answer

Yesterday while I was printing on my HP Laserjet 4, it started making a loud clicking noise, and jammed. I opened the printer, looked at the gears on the right behind the toner cartridge and I can't see...


The clicking sound usually indicates a broken fixing coupler gear. The is the little gear on the top left side behind the fuser unit in the printer. You can replace it your self to save on a service call. The part number is RF5-0350 and it is available here:

http://www.ccl-la.com/catalog/product_info.php?cPath=24_41_48&products_id=125

Apr 17, 2011 | HP LaserJet 4 plus Printer

1 Answer

Printer made machine gun noise. will not print.


The print head is stuck - something has jammed it and the noise you are hearing is the carriage for the print head. Open the top and try moving the head by head sideways to see what has jammed it.

Aug 31, 2009 | Canon PIXMA MP760 All-In-One InkJet...

3 Answers

Brother MFC-9420CN Paper Jam Error message w/ loud grinding noiz


please try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 09, 2009 | Brother MFC-9420CN All-In-One Laser...

1 Answer

Stalled printer cartridges


Sounds like an issue with the print carriage. When it's out of alignment and tries to print, it can make awful noises. HP.com has a web page that describes a number of troubleshooting steps when you have print carriage issues:

Carriage Jam Errors

There's also a related web page having to do with the noise coming from the printer:

Noisy Print Carriage

Hope this helps. Good luck.

Oct 07, 2008 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

Loud whine/buzz/wail, nothing prints


Well your leader (lead head) could be jammed or off of its track. The leader should sit on a steel/aluminum rod and it should run under the front of the cartridge. If its gearings are out of sink you can get the cracking sounds you're describing and the whining probably the motor that powers the leader having no resistance and going way too fast for what it is supposed to do. I'd look for a broken sprocket or gear. 

Aug 29, 2008 | Samsung ML 2010 Laser Printer

1 Answer

Multipass print head stopped working


try to move the printhead left to right. and make sure there is nothing obstructing it. Also make sure you ink cartridges are in securely. If that doesnt work let me know.

Jun 28, 2007 | Canon MultiPASS F80 All-In-One InkJet...

1 Answer

Scanner bar jammed by cartridge allignment


Any fix for this I have the same issue?

Dec 11, 2006 | HP PSC 2110 Color Printer

1 Answer

Printing Dillema


Flashing resume light also can mean:

1. cartridge is missing or an incorrect print cartridge is installed
2. cartridge is out of ink
3. dirty cartridge contacts
4. paper jammed

Check are cartridges firmly snapped into place and not empty. Use water to wash copper on cartridges if contacts are dirty.

Oct 30, 2006 | HP DeskJet 690c plus InkJet Printer

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