When printing, particularly emails, the left side, about one letter of text, is cut off. Have tried reinserting the ink cartridge and making sure that paper is all the way to the right when in paper holder. This did'nt help. Have had printer for at least a year with no problems-it is a nice piece of equipment.
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This is normal. Practically all printers have a 'non-printable area' which forms a border at the top and bottom and left and right hand sides of the page. Whilst your software may allow you to work with a zero margin, your printer is physically incapable of printing in the non-printable area and will simply cut-off any text or images that overflow into this region.
The best solution is to reduce the number of cards on your page so that you can bring the text back within the printable area of the page. Then print with normal or wide margins and trim the excess from your cards.
As you mentioned, printer works fine normally however the issue is only while printing emails.. so I would like to know the email program that is in use .. I mean, do you use Outlook, Outlook Express or webmail or Lotus notes etc..
If this is a repeated question then I would like to apologies as we experts are not allowed to peep into other experts' solutions so I cannot see the responses by the previous expert.
Also please let me know the following printer settings ..
AUTO WRAP, RIGHT MARGIN, LEFT MARGIN,
What happens when you copy the email text to a standard text editor like Notepad or Ms Word and then try printing .. does it still print with right margin extended?
Problem---Printer prints email on the very edge of the paper and leaves off the first 3 letters of every word down the edge of that margin. If you have Windows Live Mail forget trying to fix it from there. Clicking File will not give you the page setup option you are looking for. Go to the bottom of the screen, click "all programs", look for and click "Internet Explorer", click File, click "page setup". A screen comes up in which you can change the margins. The left margin is probably set on .25. Change it to .75. Okay. Go back and run a test email.
It's likely a "hammer" is defective. This can be caused by
a build up of ink under the ribbon shield and/or around the hammer "fret" itself or the fret is physically broken. Remember
that this is a "shuttle" printer and each fret covers anywhere from
one to three characters depending on model. Some cover fractions of characters as well. The problem will appear as either
data missing on the left or right margin or a blank column of missing data going down the page.
A technician is required to solve all of these problems as the
shuttle assembly must be removed.