Paper tray not lifting the paper up for the initial paper feeder
I have a Brother ML-5250DN printer. The mechanism in the paper tray that is designed to lift the paper at one so it can feed into the printer no longer lifts the paper. It seems that the spring designed do do this isn't doing it anymore. I have disassembled it and, by design, I don't know how this spring ever developed enough force to lift that mechanism, let alone sy, 100 sheets of paper. Any suggestions?
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Shut down the HP 6480 by pressing the "On/Off" button on the right side of the control panel. Some paper jams will clear themselves just by turning the printer off and starting it again. Wait a few minutes after the printer has shut down and then turn it on again.
Remove the paper feed tray. If the printer does not clear the paper jam by itself, shut off the device again. Be sure to pull the tray out gently to avoid damaging the device.
Lift up the automatic document feeder. The feeder makes up the top half of printer, and it can be opened like the hood of a car. Lift the sides of it slowly. This exposes the printer mechanism and ink cartridges. Pull the jammed paper up and out of the printer mechanism with both hands. Pull it gently to ensure you don't damage any components.
After removing the paper, clean off the cylindrical, silver printer roller. Dampen a clean cloth with distilled water, and gently wipe any dirt, ink or paper off the roller. Rotate it when you're done cleaning one side, and continue rotating and cleaning until the roller is clean on all sides.
Close the automatic printer feeder. After removing all paper, close the top printer feeder and shake it to ensure it's fastened. Re-attach the printer tray by lining it up with the arrow markers on both sides of the printer.
Put one sheet of paper into the printer tray, and reset the HP 6480 by pressing and holding the "On/Off" button for 15 seconds. The printer should automatically restart and return to factory settings. It will run diagnostics and the printer cartridges should begin moving again as they print a test sheet.
do a test print... see you manual. You hold a button for 3 seonds and it'll print a test page. If that works you should be OK. Make sure that your paper tray is NOT over loaded. Maybe try less paper.
Try the manual feed using one sheet of paper
Remove main tray. Check adjustable paper back stop. If the backstop is set so that the paper sit too tightly in the tray....it will prevent the spring loaded front portion of the tray to lift up allow paper to contact the pickup roller. The clicking sound you hear is the paper lift mechanism trying to push up the paper. Arrange both backstop and sidestops to allow some movement of paper in tray.
Try these - is paper dry?
Are you using good quality (80 gsm minimum) paper?
Are the fuser rollers (open back of printer, pull down inner paper guide using projecting lugs) in good shape?
Is there any paper debris in the paper path either before the laser unit or on the final path (look carefully at the little paper separator fingers) that is impeding the paper run at one side?
Does the bypass tray give good or bad results? - if good, look for paper debris in the initial feed path.
Are any flexible plastic guides pulled out of shape to face back up the paper path - often caused by pulling a misfeed out backwards?
I find that paper scraps in the initial feed path can be impossible to see, so I have a piece of laminated paper to push through the feed path. It often finds bits I couldn't see.