Question about Brother HL 5250DN Laser Printer

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Paper tray not lifting the paper up for the initial paper feeder

I have a Brother ML-5250DN printer. The mechanism in the paper tray that is designed to lift the paper at one so it can feed into the printer no longer lifts the paper. It seems that the spring designed do do this isn't doing it anymore. I have disassembled it and, by design, I don't know how this spring ever developed enough force to lift that mechanism, let alone sy, 100 sheets of paper. Any suggestions?

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  • scottjwalton Jan 10, 2009

    Thank you Razor. I made the rear paper stop adjustment per your suggestion. Since I asked my question last night I disassembled and cleaned everything I could. I found some paper jammed way up inside that somehow was still letting the unit print but the finished product would not come out all the way and would get stuck half in/half out. It seems to be working ok now though it "creaks" a lot when it is running. It only has about 11,500 lifetime prints on it but it creaks and is noisy like it were some kind of dinosaur relic or something. Oh well.

    Thanks again Razor!

  • rockhound758 Jan 27, 2009

    I have the same problem as what was described, and I don't see the paper stop having anything to do with it in my case. The little spring/wire that was holding up the paper ramp is not holding it up, and like the original poster said I don't see how it ever did. The paper is therefore not lifted up (spring-driven ramp doesn't lift) and the printer reads as out of paper. Any help would be appreciated...I've taken the tray apart and can't see how the spring wire could have given enough lift in the first place. AND I can't see how a replacement tray could POSSIBLY cost $100+. Again, any help would be great appreciated!

    Larry in Powell, OH

  • downtick May 07, 2009

    Same problem here. It's not a paper jam problem as it prints OK from
    the MP feeder. It seems the paper out sensor is not being moved out of
    the way with paper in the tray. If I insert a rod up through a hole
    in the bottom of the paper tray to lift the paper up to the sensor it
    pulls paper from the tray & prints OK. Is there a spring or gear
    that's not engaging?



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Most common problem on these is the rear paper stop pressing too hard against the rear of paper causing paper not to lift. make sure you have about an 1/8" gap.

good luck,

Posted on Jan 09, 2009

  • diywifenmom Dec 07, 2010

    I have the exact same problem as described by the original poster, and it can't be the rear paper stop because the paper-lifter does not rest in the raised position when the tray is empty. It has to be that spring and I cannot figure out how to fix it! Help!



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