Question about Microsoft Xbox 360 Console

1 Answer

My XBOX 360 has a Sound but no picture issue.

My problem with no picture is a bit different. I was cleaning the back of my 360(I forgot to turn it off) and I accidentally flipped the switch from TV to HDTV, I flipped it back to TV and When I turned it on, sound but no picture, just blue svreen that says video from my TV, now heres the weird part, I have two av cables, when I fool around with it, unplug the cable from the back while its on(then replug it), turn on & off several times, but...when I switch to my AV Cable that does not have an HDTV switch, the picture sometimes comes up when I power it up, the I'll turn it off for a minute, turn it back on and the picture comes back again and again(Happy camper), but then Terqouise color engulfs the other colors for about two minutes, then it goes away, then red color engulfs the other colors and then goes away(this happens constantly), then after its off for hours and hours, then turn it on, no picture. Is it the TV, Thhe 360, the Cable or what? I'm at my whits end, I am thinking about buying a replacement 360, somebody prevent me from spending more money(this is my second 360, the 1st 1 died at the 3 red rings).

Could it be from me packing it in & out of a suitcase for 1 month while on a roadtrip, all the bumping and banging the suitcase did could have broke it, when I returned home on Nov. 15th, It worked fine until 2 days ago (tuesday)......Someone help me.

Posted by on

  • eamonnoconch May 11, 2010

    Not a solution, but - your 360 will be repaired for free if you get the 3 rings. This repair goes beyond the normal guarantee because it an inherent fault. Go to www.xbox.com for info.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Well the main solution that you're going to get from Microsoft is to unplug everything from your console and your TV and then wait a couple minutes and plug it back in while everything is off. If the problem still persists, instead of buying a new 360, try borrowing a friend's AV cable and see if that works. Try not to unplug or replug anything while the console or TV is still on. Or it could just possibly be all of the jostling around in your suitcase and nothing has come loose enough to stop working until now. Sorry I can't be more helpful, these are just some ideas.

Posted on Jan 09, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

No picture no sound


switch to a different video on the back of the tv

Jul 16, 2010 | Microsoft Xbox 360 Console

1 Answer

I was playing cod 5 on my xbox picture quality rapidly deteriorated so i turned it off when i turned it back on i had no picture and no sound through hdmi lead so i tryed standard lead i had sound but no...


Could be something as simple as the wrong settings on the TV/360. Also it could be an internal issue, generally associated with the (H) ANA chip (the chip responsible for E74) as it handles the video output. If it's not the settings, and if the console is under warranty send it in to MS. If not, find a reputable person to help you out.
In any case you will more than likely have an E74 console very, very soon.

Dec 18, 2009 | Microsoft Xbox 360 Console

3 Answers

My xbox 360 will start up and has sound but no picture


First try removing any accessories (for eg HD drive, hard drive or network adaptor) from the console and turn on 360. Plug each device back in one by one and turn on to check which device possibly causing the problem.

You should also try using another 360 AV cable sometimes this is the culprit.

If the above methods made no difference then the Xbox 360 might be overheating and which will eventually lead to RROD (Red Ring Of Death - 3 red ligthts) or E74 error message (1 red light) indicating repair.

You can buy the repair kit off ebay from £4 - £7 and carry out the repairs yourself with plenty of Youtube videos on the net just google it or if dont dont feel confident i can repair for you.

If this helps please vote...thankyou!

Aug 13, 2009 | Microsoft Xbox 360 Console

2 Answers

My Xbox 360 has sound but no Picture


This happened to my first 360, and in my case, it was a hardware failure. You can call Microsoft and hope your warranty is still good, and they'll fix it free of charge, but if its not, then you have to pay a fee.

Mar 26, 2009 | Microsoft Xbox 360 Console

4 Answers

Xbox 360 is on , but no Picture/Sound


DO NOT USE THE TOWEL ONE!!!
THE TOWEL ONLY HEATS IT UP MORE AND THE 2 X CLAMPS INSIDE WILL VIBRATE ONLY 2 MAKE THE MAIN XBOX CHIP 2 COME OUT OF ITS PLACE.... SO THIS IS WHAT U DO!!! First Get a Screw driver and take out the covers of the xbox and ull see a metal sheeting. Then take out all the screws from the metal board. then take out the other things (take out the fan last) Then If its the graphics chip thats broken then u need a new one but if its out of place, replace it and put the xbox bak 2gether. The  the prob shud not happen again. This is what happened 2 me only last week. it shud only take 30 mins 2 fix.
But the other prob could be the cord cause the cord might be old faulty or broken cause my friend had dat prob. 

Dec 18, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox problem


disconnect the av cables and clean the caseing around them and on the back of the 360 try that and see if that works also is there any red lights on the system? if so please advise.

Aug 10, 2008 | Microsoft Xbox 360 Console

2 Answers

No sound no picture


all you have to guys is **** on your 360 and lrt it soak.. den hook it back up and turn it on it work 4 me!!!

Jun 24, 2008 | Microsoft Xbox 360 Console

14 Answers

No picture or sound on the tv


where you put the cables for the sound and picture if you look on the end where you plug it into the xbox 360 you will see a little switch it has HD and TV on it depending on what your tv supports (HD ready TV) (normal TV) switch that switch to what TV you have (e.g. HD TV, switch the switch to HD) if that doesnt work then try checking that you have all the cables in the right ports if you have pluged the HD cables into a normal TV then this is not going to work, check cables and check the switch!

Jun 05, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 - red light


Hey, the new xbox warrenty should take care of your issue, just call 1800-4-my-xbox and let them know whats going on, they will arrange your vouncher.

Nov 19, 2007 | Microsoft Xbox 360 Console

3 Answers

Sound But No Picture


This Just happened to me. There seems to be a lot of solder issues with the 360. I bit the bullet and tried the towel trick, where you over heat the 360 for about 20 min. I Let it cool for 20 more min, and it now works fine, I have a inner cooler now to keep from overheating again.

Jul 31, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

126 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Jonathon summesfield

Level 2 Expert

284 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...