Question about Dell LATITUDE C640, P4 1.7G,256/20G,14.1,CDRW,NIC 5+ PP01L PC Notebook

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Dell latitude E4300 wont connect to internet

Dell built laptop XPsp3
Connects to office LAN no problems
Try to connect at home with a tested broadband connection and nothing.
Have rebooted modem, rebooted machine. Checked IP settings on both a working home PC and the laptop - both set to auto DHCP and DNS.
Have tried right clicking the disconnected LAN icon and doing a repair connection. Fails to renew IP address.
IPCONFIG indicates a IP address of 169.n.n.n So its just not connecting to the internet to recieve a IP addy. If i replug the cable into the working home PC - bing - the connection connects straight away.

Any thoughts?

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  • murray_cambi Jan 09, 2009

    I am unsure - I am trying to provide remote support for a user in Hong Kong from New Zealand and he has now left for the office. To make things even trickier there is no local Broadband connection at the hong kong office, so i can only try to test while he is at home and cant try from another connection but that one. :-)

  • Curtis Tuendemann May 11, 2010

    Your modem model?

  • Anonymous Mar 26, 2014

    I know my IP address but lost it,how do I re-enter my IP address on my Dell laptop Windows XP I have a Linksytem router

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  • 111 Answers

Recently I purchased an Vostro 1310 for my mother as her Inspiron 1100 was dying; I installed all the drivers everything was peachy but frustratingly enoguh I could not connect to our home modem -

I alleviated this issue by taking it off obtain ip address automatically.

Then I put the following data in

IP 10.0.0.3
Subnet 255.255.255.0
Gateway 10.0.0.138

DNS preffered 10.0.0.138
Alternate Blank


I had to assign the laptop an IP as you can see and point it in the right direction which was to my modem. So all you need to do is find his modems default path and it should be sweet.

After I applied these changes it had no issues connecting - It might be a conflict of ip assigning on the network.

Before you rate get back to me if it didn't work - I want to help you solve this issue and get a Fix Ya! rating ;)


Blazamane

Posted on Jan 09, 2009

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