Question about Maytag Neptune FAV6800AW Top Load Washer

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MAYTAG Neptune TL FAV6800AWW Lr Message

I purchased the unit in 06/2006 at Sears I have called the Svc Dept but I cannot get a straigth answer, I am getting an error message of Lr when its about to start the draining cycle, according to Maytag's site this is a "Locked rotor" how is this fixed, I am unemployed and don't want to spend loads of money fixing it, can anyone help?

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  • rmena1 Jan 09, 2009

    I do not have the repair manual, the "Locked Rotor" confirmation was made by the Maytag service center when I called them, I am mechanically inclined I think I can manage the troubleshooting.

  • dh1200s
    dh1200s May 11, 2010

    You state" according to Maytag's site this is a "Locked rotor"".  Do you have the Service manual?  If so on page 15 it states the diagnosis steps for Lr code if you feel confortable/have the skill sets to trouble shoot.

    Also have you read this post from another site for Lr code condition?

    http://www.applianceblog.com/mainforums/...

     

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Good for you…. On your decision to repair or at least make a solid decision to repair or junk. Also hit may tag for replacement cost if you decide to junk the unit. 1st level svr rep offered 15% on an their line, ask to speak to a supervisor and demand better, they offered me 25%. I decided to repair if you have been following my postings.  To get you going you need the SM, I got this link form the applianceblog link listed below.

http://www.servicematters.com/maytag_library/docs/16010061.pdf

See this link from a FAV6800A owner like us from another self help site, this person had this error code you can follow his action steps to repair.

http://www.applianceblog.com/mainforums/showthread.php?t=13354

I believe the motor is warranted for 5 yrs. So you may be able to get Maytag to step up to the plate for some of the cost if it's a failed motor.  So call the Maytag Customer Assistance number at the back of the manual if it’s a motor issue.  This link will take you to the Maytag doc location where you can get further inf. Just put in your model# 

http://www.servicematters.com/maytag_library/html/index.html

Good luck to you on your decision to repair and job search.  

Take care.

Posted on Jan 09, 2009

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