Question about SanDisk Sansa e260 MP3 Player

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Earphone jack doesn't work properly

Only one side of my player works. Someone said to take it apart and fix a connection from the circuit board to the headphone jack. Well, I got off all the screws and got the back cover off but that's it! The circuit board is still covered underneath! Does it pop off or slide out??? Help please. Thanks. Same problem with the E260. It worked for about a week maybe, then tried all kinds of other 'ear gear' -- but it's inside the player. Got it from Woot refurbed and the 90 days are up for returns. Is there anywhere I can take this to see if somebody can fix it?

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Kay it might be the head phones buy a new pair and see what happens. If it doesn't work I must advise that you do not open it and tamper with it because then you cannot take it back. I suggest you send it back to woot for another one

Posted on Jan 08, 2009

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When I plug the earphone jack into my MP4 player, I only get sound from one earpiece. I have tried several earphone sets to determine that it is not a problem with the earphones


Hi, this is a very common problem, after you have pulled the ear phones in and out a few times the solder on the earphone socket becomes brittle and breaks making you lose the connection with the circuit board, now as you have ruled out it being an earphone fault then the only possible problem could be the solder.

now sometimes if you wiggle the earphone at the part that goes into the mp3 you can sometimes get the sound working again, but this dont always work so dont rely on this,

now the problem you have is that the cost of getting this part fixed would cost a lot more than buying a new mp4 player.

the cheapest place to try and get this fixed is a tv repair shop, tell them exactly what the problem is so they dont have to test it and see how much they will charge you to resolder the earphone socket back in place properly.

that would be the cheapest option and could possibly get it working again if they will do the work for you

im sorry their is no easy fix but without getting the earphone socket re-soldered it will just never work

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Does your iPod come on? If not, your battery could be bad.

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You can tell if it is the battery the iPod will not come on at all unless it is attached to the computer or to a power outlet.

If you can move the earphone jack around while playing music and hear something, then it is the headphone jack. If you move the jack around and hear nothing, then I would suspect the circuit board.

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Hi alot of people have had this problem but as you didnt buy it new then you cant send it back to them as they would have repaired this for free if it was you who brought it.
It points to one of two problems as you say some of the keys are not working also then this could be a sign that the mp4 has got damp or wet at some stage causing the terminals to corrode this could be solved by removing the case and cleaning the contacts behind the buttons.
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· http://www.pcpages.com/thebishop/nomadfix/
· http://www.instructables.com/id/Zen-Micro-Headphone-Jack-Fix/
· http://www.noboundrees.com/micro_fix/

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