Only one side of my player works. Someone said to take it apart and fix a connection from the circuit board to the headphone jack. Well, I got off all the screws and got the back cover off but that's it! The circuit board is still covered underneath! Does it pop off or slide out??? Help please. Thanks.
Same problem with the E260. It worked for about a week maybe, then tried all kinds of other 'ear gear' -- but it's inside the player. Got it from Woot refurbed and the 90 days are up for returns. Is there anywhere I can take this to see if somebody can fix it?
Kay it might be the head phones buy a new pair and see what happens. If it doesn't work I must advise that you do not open it and tamper with it because then you cannot take it back. I suggest you send it back to woot for another one
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi, this is a very common problem, after you have pulled the ear phones in and out a few times the solder on the earphone socket becomes brittle and breaks making you lose the connection with the circuit board, now as you have ruled out it being an earphone fault then the only possible problem could be the solder.
now sometimes if you wiggle the earphone at the part that goes into the mp3 you can sometimes get the sound working again, but this dont always work so dont rely on this,
now the problem you have is that the cost of getting this part fixed would cost a lot more than buying a new mp4 player.
the cheapest place to try and get this fixed is a tv repair shop, tell them exactly what the problem is so they dont have to test it and see how much they will charge you to resolder the earphone socket back in place properly.
that would be the cheapest option and could possibly get it working again if they will do the work for you
im sorry their is no easy fix but without getting the earphone socket re-soldered it will just never work
I had the same problem. the stereo mini jack connection to the circuit board of the mp3 player is broken or loose. I jiggled the jack around and the sound came back into both ears but that only worked for a little while and is annoying. Basically, unless you can re-solder the mini jack to the circuit board, or get someone to do it for you, your player is now just a flash drive.
there is a broken solder joint where it is on the pc board.it is not the earbud itself,because when you pull it out,both sides work.the jack has 3 sections,the tip which is one side,the next piece,which is the other side,and the shank piece which is the ground.the ground connects to the outside ring of the headphone jack.there are 2 contact points inside for the two channels.what happens is the copper foil of the pc board fractures where the pins are soldered.scrape away some of the foil so that copper is exposed for the pins,and resolder it and it will work if you wiggle the jack,you will see the whole piece of circuit board move where it is cracked.after fixing it,put epoxy over the area to make it stronger.
Does your iPod come on? If not, your battery could be bad.
If you can see the music playing, but cannot hear anything, you could have a bad earphone jack or a bad circuit board.
You can tell if it is the battery the iPod will not come on at all unless it is attached to the computer or to a power outlet.
If you can move the earphone jack around while playing music and hear something, then it is the headphone jack. If you move the jack around and hear nothing, then I would suspect the circuit board.
If you have a device that can play your music out of the USB port on the iPod, you can make sure that it is the circuit board that way. When the circuit board is bad, music will not play out of the headphone jack or the USB port. Hope that helps.
hi the problem will be with the earphones after a bit of use the wires inside the plastic casing covering the wires where they plug into the mp4 these wires fray and eventually short out it is best to replace the earphones as soon as possible as shorting out will eventually cause the mp4 to overheat and short out. If you have replaced the earphones and are still getting the same problem then it will be the solder points on the jack plug that you plug the earphones into the solder eventually will work lose causing bad connection but first repalce earphones then if you still have the problem but you probanly wont as the solder failing isnt a known problem with this product then you will need to take the cases off and get to the board where the earphone socket is soldered onto the board then you need to resolder the solder joint that connect it to the board. But first repalce earphone with new ones as using someone elses or old ones might have same problem let me know if you need further assistance
what a coincidence. had the exact same problem today. ur connection on the inside of the player between the circuit board and the headphone jack is probably broken. I had to re-sauter mine. just open it up and take a look