Question about HP Officejet 5610 All-In-One InkJet Printer

2 Answers

Trying to scan - i get a message that says "no scan option."

Then it says "refer to device documentation to troubleshoot."

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  • anyaolivarez Jan 09, 2009

    no scan option refer devise to documation to troubleshoot

  • Anonymous Jan 27, 2009

    wont work

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Fiend your solution direct from hp. Here is your solution...
Trying to scan - i get a message that says

http://www.hp.com/printer/prob676ijt65/solution
756

Posted on Feb 27, 2009

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Aww - this question has been answered before with great results.

Here is the link to that previous post - there are 2 solutions that can work so depending on your situation you may have to check both.

http://www.fixya.com/support/t341124-hp_officejet_5610_all_in_one_scanner

Posted on Jan 16, 2009

3 Suggested Answers

  • 2 Answers

SOURCE: no scan options say refer to device documention to trouble shoot

Check whether the Digital Imaging Monitor is running .

If yes, good.

Now, please open HP Solution Center and setup the destination list .

Double click >> HP Solution Center >> settings >> scan settings and preferences >> scan to .. setup >>
Add all the entries from " available scan destinations " to "front panel destination list " >> click >> ok .
Now, try to scan from the front panel of the All-in-One .

Posted on Jul 26, 2008

  • 1 Answer

SOURCE: Printer Won't Scan

I cant scan it says refer to documentation to troubleshoot. How do I fix this. Ishala

Posted on Nov 25, 2008

  • 5 Answers

SOURCE: When trying to scan to my HP J4580 Officejet J4580

this means the printer has not been configured to the computer,,
1st check the connection of the printer and the computer,,
then check if all the software like the basic print and scan drivers, hp solution center and the hp imaging device function had been installed or not,,
if all the above things had been checked then
open hp solution center,,
click settings,,
go to scan settings,,
select scan to set up.....,,
you will get two columns there,,
the left will be for the solution center and the right one will be for the printer,,
you will see two arrows in between the columns,,
populate the entries on the printer that is on the right column using the arrowes,,
once done click update device,,
then close the olution center and restart the printer,,
then check it will work................

Posted on Feb 16, 2010

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Related Questions:

1 Answer

Refer to device documentation to trouble shoot


you need to set up your scan to option.
this can be done from the hp software
open solution center click settings then scan settings
from there select scan to set up
a window will open and then click on front panel destination list
once again a window will open with a double pane on the left side is your short cut options click on them one at a time click add then once satisfied with options click update the device or ok
if it fails to update reset the printer and try those steps again, or re install just the drivers
if the same message appears then check the settings on your firewall

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When I try to scan I get this message: No scan


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