Flashing light coming from where handle connects to vacuum
Children were vacuuming and sucked up a sock. it was taken out just as it entered the motor unit. the vacuum seized up and now there is a flashing light coming from the top of the unit and the self propel wont go to neutral. is there something that we can do to fix this
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If there is no suction when you disconnect the beater bar assembly near the hand hold where you grab the vacuum, then there may be either a restriction in the vacuum line between there and the vacuum section (that rolls around behind you), or the vacuum line from the handle point to the rollaround section is not properly connected. This all assumes the vacuum motor in the rollaround is running.
The beater bar section does nothing but cause dirt particles to be sucked into the vacuum system. The vacuum or suction is created in the rollaround unit.
I had the same problem with my vacuum. I called in for technical service and was told to push the "reset button". It turns out that there is a small red button right next to the dirt indicator light. I pushed the button, plugged the vacuum back in and started it up and it worked like a charm! :) Hope this helps!