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First make sure the phone jack is working by plugging a working phone into it.
if it is working, use the same phone cable to plug into the base of your new unit.
if you do not get dail tone, place the handset into the main charging base. this should sync the phone up to the base. lift it out and try again.
if you still do not get dail tone or see searching, open the phone and remove the battery. wait 30s or so, plug the battery back in and set the phone in the main charger again. wait 10second and try the phone again.
First thing you should verify a dial tone on the fax machine. (use any analog phone)
If you have dial tone, press 9 and then a number
Second is it conected through tel. system? (did it have an internal extension) and there is no dial tone then your analog port may be fried. Call your telephone vendor. He should be able to help you.
You can purchase a manual for about 10 dollars Email your system model number to sales at aaa-avad.com for further instructions