Question about HP ScanJet 5100C Flatbed Scanner

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HP Scanjet 5100c and USB

My new PC does not have parallel port and I can't get my Scanjet 5100c working through one of the USB ports. Is there a solution to my problem... other than scrapping the scanner.

Thanks

Richard

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  • rlegault002 Jan 09, 2009

    I have tried installing all of HP's updates (software and drivers) and it did not work. My PC does not recognise HP Scanjet 5100c when it is on a USB port. It worked fine on my old PC through the parallel port. A strange thing, is that my old Deskjet 710c printer which is design to operate through a parallel port function very well unde USB using an adapter cable (USB to parallel).

    Thank you for your help,

    Richard


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Hi Richard,

Download the top listed driver from this HP support page:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=61840

I think the next one down, for parallel only, is the one you are probably trying to install. You have to uninstall that one first, before installing the new one.
Do it from the Control Panel, System, Device Manager. Uninstall the Driver, then 'Install Driver' and choose the 'Browse my computer for driver' type option, navigate to the folder you unzipped the new one to and select and install it. Then reboot.
It should work now.

Hope this helps

Chris (ziraffa)

Posted on Jan 08, 2009

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