Question about HP OfficeJet 7310 All-In-One InkJet Printer
I have a HP OfficeJet Pro L7650 All-in-One printer and I can not get the scanner to scan documents to my computer. I can currently print to it wirelessly.
When I press the scan button on the printer it says "refer to device documentation for troubleshooting". Are there some set up steps I need to take before using the scanner with my computer? Other people in the office who have used it before are also having trouble with it
Different post, same message :)
This is a common complaint.. Are you running Vista, by any chance? The all in one solution software you used in XP doesn't work fully with Vista.
But you can still scan and copy by using Windows Photo Gallery.
1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP Pro L7650) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.
Hope that helps.
Posted on Jan 08, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 23, 2016 | HP Officejet Pro L7650 Printer
Feb 13, 2015 | HP Officejet Pro L7650 Printer
Feb 08, 2015 | HP Officejet Pro L7650 Printer
Jan 31, 2015 | HP OFFICEJET PRO 6830 E-ALL-IN-ONE PRINTER
Nov 06, 2009 | HP Officejet Pro L7650 Printer
Oct 02, 2009 | HP OfficeJet 7310 All-In-One InkJet...
Jun 30, 2009 | HP Officejet Pro L7680 All-In-One Printer
Jun 15, 2009 | HP Officejet Pro L7650 Printer
Jan 08, 2009 | HP OfficeJet 7310 All-In-One InkJet...
Jun 26, 2008 | HP Officejet Pro L7680 All-In-One Printer
128 people viewed this question
Usually answered in minutes!