Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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New zune 8GB screen does not work

My name: Jonathan Saylor
I got my new black zune for christmas, there was nothing wrong when I got it. I already put some music on it with no problem. Music plays, raido works, and the games work. I bought a zune charger from best buy. It did cgarge my zune with no problems. One day I was charging the zune with the charger, I went to the menu and it showed a thing called "screen lock''. I cheked it out what it was and I was going to put a four number pasword on it. Then I changed my mind. I hit the back botton to the main screen. I then put it on lock from the top of the zune. Like a half an hour later I unpluged the charger from the wall and unlocked the zune (8GB black) so I can play my music. Here's the problem: after I charged it the screen is gone. There is still a light
but the screen does not show any thing, it's blank. I can still play my music and raido, so nothing is deleated.( It is hard to find my music with no screen to see but I can)

If you can tell me what is wrong how to fix it or what I should do, it will help me out a lot. THANK YOU!!!!!!!

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It seems as if something may have been attached badly on the inside that is a facttory problem is it still under warenty? if so i would send it back for a new one

Posted on Jan 08, 2009

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