Yesterday, I reset my router. When I returned to my laptop, the only network available was my neighbor's. The internet light on my router was lit up, but I was unable to connect to the internet. When I used an ethernet cable, it was local only and I still couldn't connect. So far, I have tried restoring my router to factory defaults, having comcast reset our connection, (which worked, but was messed up when I installed the latest firmware), setting up the network again, flushing the DNS, and using a different router. With the other router, I encountered the same problem.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: Can't connect to internet after resetting router.
Try to connect your PC straight to the cable modem and see if the problem persists. If so, the modem is the problem.
You might have to reset your modem. Unplug your router (power and ethernet to modem), unplug the power of the modem and wait 20 seconds. Plug the power back into the modem and wait until all lights are on. (This sometimes takes a minute or so.) Then plug in a cable into the modem FIRST and THEN into the router.
Now connect the PC to the router and see if you can get internet access. If not, check your PC settings. It should obtain the IP address and DNS automatically.
If this doesn't help, please supply more information on what modem you are using.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I am assuming you are trying to connect to the Internet wirelessly with the laptop. Factor resetting the device will remove the router pass code that was in the device previously. You need to go to settings, network, and look for available networks. When you see your wireless network in the available list, click on connect. When prompted, enter the security pass code to get the router to accept the connection.
The wireless cards in the computers need to be configured with the router's wireless settings so the computers can connect to the wireless router. Resetting the wireless router back to the factory defaults will not let the computers connect to the wireless router without configuring the network card in the computers with the router's wireless settings. I suggest you configure your wireless router with encryption settings to prevent unauthorized persons accessing your wireless network and Internet connection and your computers.
If the default password on the D-Link has been changed then- To reset the D-Link back to the default settings - Press and hold the RESET button at the back of the router with the power ON untilthe LEDs flash at the time the release the RESET button. Connect a LAN cable from the D-Link to your laptop/computer's LAN port, openthe browser on your laptop/computer and enter the D-Link's configuration URL.. http://192.168.0.1 The default login = admin The default PW = blank (just press Enter)
You can now change the default password. You can now configure the wireless settings.
Now configure the wireless card in your computer/laptop withthe router's wireless settings.
To secure your wireless network from unauthorized access,please click on this link and follow my instructions :-
If you have an internet connection using the ethernet cable but not on the wireless and there is an orange light blinking.. Try to reset the router by pressing the reset button located on the back or on the location were you can twist the stand for the router. press it for about 10secs and that will return the router on a factory settings. before u reset the router make sure to acces the configuration for the internet settings of your isp provider. if the orange light still there, try to download the latest firmware of your router on linksys site and that should fix the problem
from another computer, go to the routers configuration screen and make sure the status shows that it is connected to the internet. Also the routers internal LanIP address must be 192.168.1.1 for the netbook to work.
Here are some troubleshooting steps that I suggest you try:
1. Check physical connections.
a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up. b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.
2. Access the router's web-based utility.
a. Please open any web browser like Internet Explorer or Netscape Navigator. b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key. c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password".
Note: If you were unable to access the router's web-based utility, you may reset the router to restore the settings to factory default.
To reset the router:
a. Please push the reset button at the back of the router and release after 30 seconds. b. Unplug the power adapter for 10 seconds and then plug it back in.
3. Configure the router.
Since your Internet Service Provider is using a cable connection, please follow the steps below:
a. Click on Basic Settings under Setup tab. b. Select No for Does Your Internet Connection Require A Login?. c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.
4. Configure the wireless settings.
a. Click on the Wireless Settings under Setup. b. Change the SSID to any unique name. c. Scroll down, look for the Security Options settings and select WEP (Wired Equivalent Privacy). d. Set the Authentication type to "Automatic" and the Encryption Strength to "64bit". e. Leave the Passphrase field blank, select Key 1 and enter a 10-digit number.
Note: The 10-digit number you typed in the key 1 will be the password or network key for the wireless connection.
f. Click Apply button to save the changes. g. Go to Router Status under Maintenance tab and check if there is an IP address under Internet port. If it's 0.0.0.0, do a power cycle.
5. Power cycle.
a. Power off the modem, router and computers. b. Turn on the power of the modem first and wait for it to initialize, the lights to stop blinking. c. Power back the router and the computers. Check if it will be able to get online.
If you have wireless computers, you can connect them wireless to the router. Kindly follow the instructions below:
6. Connect wireless computer to the router.
If you are using Windows XP with Service Pack 1, please follow the steps below:
a. Please right click on the Wireless icon on the right lower end portion of your computer. b. Then click on View Available Wireless Networks. c. Click on the Advanced tab. d. Please delete all the preferred networks then click on OK. e. Right click on the Wireless icon again and click on View Available Wireless Network. Please select your network and click on Connect. It will ask you for the network key. f. Please type in the network key and then confirm it. Network key is the password you type on the key 1 of the wireless settings of the router. g. Make sure not to enable IEEE and then click on Connect.
If you are using Windows XP with Service Pack 2, please follow the steps below:
a. Please right click on the Wireless icon on the right lower end portion of your computer. b. Then click on View Available Wireless Networks. c. Click on the Change Advanced Settings. d. Click on the Wireless Networks tab remove all the preferred networks then click on OK. e. Right click on the Wireless icon then click on View Available Wireless Networks. f. Select your network and click on Connect. g. It will ask you for the network key. Type in the network key and confirm it. Then click on Connect. Network key is the password you type on the key 1 of the wireless settings of the router.
If you are using Windows Vista, please follow the steps below:
a. Click Start then select Connect To. b. Connect to a network window will show up. c. Select your wireless network and click Connect. d. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.
From the above configuration, please check if you can now access the Internet.
Optimizing Browser Settings
1. Delete Cookies. a. Open Internet Explorer. b. Click Tools and then Internet Options. c. On the General Tab, click on Delete Files, Delete Cookies and Clear History buttons.
2. Disable Proxy settings. a. Click on Connections tab. b. Click LAN Settings. c. Make sure that all boxes are unchecked then click OK.
3. Lower Security settings. a. Click on Security tab then Custom Level. b. Select Medium-low under the Reset to drop-down window. c. Click Reset then click OK.