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Acer aspire 5630,no sound - Computers & Internet

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  • amandamandre Jan 08, 2009

    Hi

    No sound no matter what I do, cd, internet site, nothing.
    Been like this for 3 days now
    All I have installed recently is Norton 360 version 2.0 about 2 weeks ago
    thanks for replying, this is driving me insane.



  • amandamandre Jan 08, 2009

    Hiya
    I did what you said, and there were 2 audio devices
    Bluetooth AV/HS Audio
    High Definition Audio Device

    but there were no exclamation
    points or questions marks

    I have double checked, nothing is muted or turned down
    when something is playing the volume shows that its working
    by going lighter and darker but still no sound.

    thanks


  • amandamandre Jan 08, 2009

    volume indicator thats all,

  • amandamandre Jan 09, 2009

    Hi,
    Sorry I didnt reply last night, stil not working.
    any more idea's?
    thanks


  • amandamandre Jan 09, 2009

    nah, still nothing

  • amandamandre Jan 09, 2009

    Realtek HD Audio

  • amandamandre Jan 09, 2009

    Hi

    I did all that, when it rebooted it automatically installed a new driver and when I tried it again, the sound was still silent.
    I pressed Fn and the upper arrow button.. nothing


  • dmantek May 11, 2010

    Hello,



    Is there no sound when playing cd but not windows?

    Or is there no sound period whether you're playing cds or a game in windows (for example)

    Have any changes recently been made?

    How long has this problem been going on?

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  • Contributor
  • 27 Answers

Hello,

Allright,here is something you can do and please let me know the results.
Right click on My Computer.
Left click on Properties.
Go to Hardware tab
Click on Device Manager and then locate Sound,video, & game controllers. Click on the "+" sign and it should have a whole bunch of audio devices of some sort. If it does then the sound driver is good. Also look for exclamation points or question marks and let me know what is next to them.

However, please don't overlook the simple things.
Make sure your volume on your laptop is not all the way off and also check if your volume controls in windows is not muted or volume is down.
Let me know how it goes.

Dman

Posted on Jan 08, 2009

  • 4 more comments 
  • dmantek Jan 08, 2009

    What do you mean by going lighter and darker. Are you using windows media player?

  • dmantek Jan 08, 2009

    Hello,



    Try installing the latest audio driver from the Acer website. Below is the link. After downloading it, unzip and extract the file to a folder of your choosing. Then, run the audio.exe file and go through installation. You may or may not need to reboot pc. After doing this let me know if you have sound again. If not, we can proceed with additional steps.

    Acer Aspire 5630 Audio Drivers



    I am confident that we can get some sort of resolution to your problem. Please hang in there. Thanks for your cooperation.



    Dman

  • dmantek Jan 09, 2009

    Go to Control Panel/Sound and Audio Devices. Make sure the mute box is unchecked.

    Go to Audio Tab and make sure that the default device is something like Realtek HD audio or HD audio or something similar.

    If those 2 things are ok, just to triple check go to Sounds tab, select one of the program events and then press play button underneath. Do you get sound?

  • dmantek Jan 09, 2009

    Well, what is the default device?

  • dmantek Jan 09, 2009

    Press the Fn button on the keyboard and the Up arrow.

    Let me know if this raises volume. If not, do you have any earphones or external speaker installed on the laptop. If so, disconnect them and try again.



    Also, do the following if the above doesn't work:

    Reinstalling the sound device


    1. Click on Start, Control Panel.
    2. Click on Performance and Maintenance, System
    3. Select the ‘Hardware' tab then click on ‘Device Manager'
    4. Click on the "+" next to ‘Sound, video and game controllers'.
    5. Double-click on the ‘Realtek' audio device then the ‘Driver' tab.
    6. Click ‘Uninstall'
    7. Click ‘Ok' to exit out of all open windows.
    8. Restart computer.

    Try again. Let me know what happens.

  • dmantek Jan 12, 2009

    I was gone for the weekend. Here is another step you can try:



    Checking Sound Effects Manager

    1. Go to Control Panel

    2. Double left click on the "Sound Effect Manager" icon, this will open up the AC97 Audio Configuration" window.

    3. On the "Sound Effect" tab (window opens to this tab) in section Titled "Karaoke" remove the green check mark in box "Voice Cancellation".

    4. Under Environment, make sure None is selected. Sometimes if other environments are chosen (such as Stone Room) you will hear echoes or other sound effects



    Let me know what happens.

    Dman

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Posted on Jan 02, 2017

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