Question about Tomtom XL 330 Car GPS Receiver

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My battery will not charge

Where on the device is the battery located?

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The TomTom is designed so the battery is not removable. TomTom recommend charging the battery for a minimum of 2 hours if you run into charging troubles, then attempting to reset. If this does not work, a call to customer service is recommended. They will then assess the situation, and if the product is defective, it will be covered under warranty.

Posted on Feb 03, 2009

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2 Answers

Will not turn on, and will not charge, totally dead


Or if all you get is a green light when its plugged into an external charger, then you could have blown one of two Microchips on the charging circuit and to get it working again they will have to be replaced. If it has just become corrupt you can try resetting the tomtom
To reset your TomTom device, do the following:
  1. Check that the battery is charged properly.
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

  2. Remove the SD card
    If your device uses an SD card, remove it.

  3. Reset your device.
    Use a straightened paper clip, or something similar, to push the reset button for at least 15 to 20 seconds. See the pictures below for where to find the reset button.

  4. Turn your device on.
    Press the On/off button for at least 5 seconds.

  5. Insert the SD card
    If your device uses an SD card, insert the SD card.



Exact location of reset hole is in the picture below


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Aug 09, 2011 | Tomtom GO 300 GPS Receiver

1 Answer

Charging port on X4T is disconnected, where can I get it repaired?


you can repair it or take it to radio shack
GPS SYSTEMS HAVE A TENDENCY TO LOSE CONNECTIVITY TO SATILLITES BECAUSE OF BAD WEATHER, CLOUD COVER, TUNNEL ENTRANCE, BAD OR NO POWER, BATTERY LIFE HAS BEEN EXPENDED, HAZARD OF ELECTROMAGNETIC INTERFERENCE TO GPS SYSTEMS, AND IMPROPER VEHICLE MOUNTING AND HAND HELD POSITION. FREE SOLUTIONS 1. ALWAYS PLACE YOUR GPS DEVICE IN THE UPPERMOST PORTION OF YOUR VEHICLE SO THAT THE GPS SIGNAL MAY EASILY LOCATE YOUR DEVICE EVEN WHEN THE WEATHER IS BAD 2. KEEP YOUR BATTERY CHARGED ONLY WHEN IT NEEDS IT MOST AND AVOID CHARGING OFTEN 3. IF YOU OVERCHARGE YOUR GPS DEVICE, YOU WILL EXPERIENCE BATTERY LEAKAGE, WHICH CAN EAT AWAY AT YOUR CLOTHING, DESTROY YOUR DEVICE IN SECONDS, AND CAUSE DAMAGE TO YOUR VEHICLE SEATS 4. YOUR GPS DEVICE HAS A TENDENCY TO FREEZE BECAUSE OF THE SIM AND MEMORY CHIPS LOCATED WITHIN IT 5. YOU CAN FIX THE FREEZING PROBLEM BY REMOVING THE SIM CHIP AND MEMORY CHIP AND RESTARTING YOUR SYSTEM 6. OTHER FREEZE PROBLEMS OCCUR BECAUSE THE DEVICE IS COLD WHEN IT IS KEPT IN THE VEHICLE AND CHIP CREEK OCCURS WHERE THE DEVICES MICROCHIPS BECOME LOOSE AND TIGHTEND BECAUSE OF WARM AND COLDER AIR FLUCTUATIONS. IT IS BEST TO KEEP THE DEVICE IN A PURSE OR ON A TABLE WHERE IT IS NOT SUBJECT TO CONSTANT TEMP. CHANGE 7. PREVENTION OF ELECTROMAGNETIC INTERFERENCE IS BEST SOLVED BY: interference from devices located nearby, and even a radio turned on and located really close to your unit. This is normally known as electromagnetic interference to electronics and is very common

Jan 26, 2011 | Nextar X4-T Car GPS Receiver

2 Answers

Dude, gps is dead again


GPS SYSTEMS HAVE A TENDENCY TO LOSE CONNECTIVITY TO SATILLITES BECAUSE OF BAD WEATHER, CLOUD COVER, TUNNEL ENTRANCE, BAD OR NO POWER, BATTERY LIFE HAS BEEN EXPENDED, HAZARD OF ELECTROMAGNETIC INTERFERENCE TO GPS SYSTEMS, AND IMPROPER VEHICLE MOUNTING AND HAND HELD POSITION. FREE SOLUTIONS 1. ALWAYS PLACE YOUR GPS DEVICE IN THE UPPERMOST PORTION OF YOUR VEHICLE SO THAT THE GPS SIGNAL MAY EASILY LOCATE YOUR DEVICE EVEN WHEN THE WEATHER IS BAD 2. KEEP YOUR BATTERY CHARGED ONLY WHEN IT NEEDS IT MOST AND AVOID CHARGING OFTEN 3. IF YOU OVERCHARGE YOUR GPS DEVICE, YOU WILL EXPERIENCE BATTERY LEAKAGE, WHICH CAN EAT AWAY AT YOUR CLOTHING, DESTROY YOUR DEVICE IN SECONDS, AND CAUSE DAMAGE TO YOUR VEHICLE SEATS 4. YOUR GPS DEVICE HAS A TENDENCY TO FREEZE BECAUSE OF THE SIM AND MEMORY CHIPS LOCATED WITHIN IT 5. YOU CAN FIX THE FREEZING PROBLEM BY REMOVING THE SIM CHIP AND MEMORY CHIP AND RESTARTING YOUR SYSTEM 6. OTHER FREEZE PROBLEMS OCCUR BECAUSE THE DEVICE IS COLD WHEN IT IS KEPT IN THE VEHICLE AND CHIP CREEK OCCURS WHERE THE DEVICES MICROCHIPS BECOME LOOSE AND TIGHTEND BECAUSE OF WARM AND COLDER AIR FLUCTUATIONS. IT IS BEST TO KEEP THE DEVICE IN A PURSE OR ON A TABLE WHERE IT IS NOT SUBJECT TO CONSTANT TEMP. CHANGE 7. PREVENTION OF ELECTROMAGNETIC INTERFERENCE IS BEST SOLVED BY: interference from devices located nearby, and even a radio turned on and located really close to your unit. This is normally known as electromagnetic interference to electronics and is very common

Jan 26, 2011 | Tomtom ONE GPS Receiver

1 Answer

Gps device nothing operating


GPS SYSTEMS HAVE A TENDENCY TO LOSE CONNECTIVITY TO SATILLITES BECAUSE OF BAD WEATHER, CLOUD COVER, TUNNEL ENTRANCE, BAD OR NO POWER, BATTERY LIFE HAS BEEN EXPENDED, HAZARD OF ELECTROMAGNETIC INTERFERENCE TO GPS SYSTEMS, AND IMPROPER VEHICLE MOUNTING AND HAND HELD POSITION. FREE SOLUTIONS 1. ALWAYS PLACE YOUR GPS DEVICE IN THE UPPERMOST PORTION OF YOUR VEHICLE SO THAT THE GPS SIGNAL MAY EASILY LOCATE YOUR DEVICE EVEN WHEN THE WEATHER IS BAD 2. KEEP YOUR BATTERY CHARGED ONLY WHEN IT NEEDS IT MOST AND AVOID CHARGING OFTEN 3. IF YOU OVERCHARGE YOUR GPS DEVICE, YOU WILL EXPERIENCE BATTERY LEAKAGE, WHICH CAN EAT AWAY AT YOUR CLOTHING, DESTROY YOUR DEVICE IN SECONDS, AND CAUSE DAMAGE TO YOUR VEHICLE SEATS 4. YOUR GPS DEVICE HAS A TENDENCY TO FREEZE BECAUSE OF THE SIM AND MEMORY CHIPS LOCATED WITHIN IT 5. YOU CAN FIX THE FREEZING PROBLEM BY REMOVING THE SIM CHIP AND MEMORY CHIP AND RESTARTING YOUR SYSTEM 6. OTHER FREEZE PROBLEMS OCCUR BECAUSE THE DEVICE IS COLD WHEN IT IS KEPT IN THE VEHICLE AND CHIP CREEK OCCURS WHERE THE DEVICES MICROCHIPS BECOME LOOSE AND TIGHTEND BECAUSE OF WARM AND COLDER AIR FLUCTUATIONS. IT IS BEST TO KEEP THE DEVICE IN A PURSE OR ON A TABLE WHERE IT IS NOT SUBJECT TO CONSTANT TEMP. CHANGE 7. PREVENTION OF ELECTROMAGNETIC INTERFERENCE IS BEST SOLVED BY: interference from devices located nearby, and even a radio turned on and located really close to your unit. This is normally known as electromagnetic interference to electronics and is very common

Jan 24, 2011 | Garmin StreetPilot C330 GPS Receiver

1 Answer

Update gps


GPS SYSTEMS HAVE A TENDENCY TO LOSE CONNECTIVITY TO SATILLITES BECAUSE OF BAD WEATHER, CLOUD COVER, TUNNEL ENTRANCE, BAD OR NO POWER, BATTERY LIFE HAS BEEN EXPENDED, HAZARD OF ELECTROMAGNETIC INTERFERENCE TO GPS SYSTEMS, AND IMPROPER VEHICLE MOUNTING AND HAND HELD POSITION. FREE SOLUTIONS 1. ALWAYS PLACE YOUR GPS DEVICE IN THE UPPERMOST PORTION OF YOUR VEHICLE SO THAT THE GPS SIGNAL MAY EASILY LOCATE YOUR DEVICE EVEN WHEN THE WEATHER IS BAD 2. KEEP YOUR BATTERY CHARGED ONLY WHEN IT NEEDS IT MOST AND AVOID CHARGING OFTEN 3. IF YOU OVERCHARGE YOUR GPS DEVICE, YOU WILL EXPERIENCE BATTERY LEAKAGE, WHICH CAN EAT AWAY AT YOUR CLOTHING, DESTROY YOUR DEVICE IN SECONDS, AND CAUSE DAMAGE TO YOUR VEHICLE SEATS 4. YOUR GPS DEVICE HAS A TENDENCY TO FREEZE BECAUSE OF THE SIM AND MEMORY CHIPS LOCATED WITHIN IT 5. YOU CAN FIX THE FREEZING PROBLEM BY REMOVING THE SIM CHIP AND MEMORY CHIP AND RESTARTING YOUR SYSTEM 6. OTHER FREEZE PROBLEMS OCCUR BECAUSE THE DEVICE IS COLD WHEN IT IS KEPT IN THE VEHICLE AND CHIP CREEK OCCURS WHERE THE DEVICES MICROCHIPS BECOME LOOSE AND TIGHTEND BECAUSE OF WARM AND COLDER AIR FLUCTUATIONS. IT IS BEST TO KEEP THE DEVICE IN A PURSE OR ON A TABLE WHERE IT IS NOT SUBJECT TO CONSTANT TEMP. CHANGE 7. PREVENTION OF ELECTROMAGNETIC INTERFERENCE IS BEST SOLVED BY: interference from devices located nearby, and even a radio turned on and located really close to your unit. This is normally known as electromagnetic interference to electronics and is very common

Jan 23, 2011 | Curtis GPD359B GPS Receiver

1 Answer

No voice


GPS SYSTEMS HAVE A TENDENCY TO LOSE CONNECTIVITY TO SATILLITES BECAUSE OF BAD WEATHER, CLOUD COVER, TUNNEL ENTRANCE, BAD OR NO POWER, BATTERY LIFE HAS BEEN EXPENDED, HAZARD OF ELECTROMAGNETIC INTERFERENCE TO GPS SYSTEMS, AND IMPROPER VEHICLE MOUNTING AND HAND HELD POSITION. FREE SOLUTIONS 1. ALWAYS PLACE YOUR GPS DEVICE IN THE UPPERMOST PORTION OF YOUR VEHICLE SO THAT THE GPS SIGNAL MAY EASILY LOCATE YOUR DEVICE EVEN WHEN THE WEATHER IS BAD 2. KEEP YOUR BATTERY CHARGED ONLY WHEN IT NEEDS IT MOST AND AVOID CHARGING OFTEN 3. IF YOU OVERCHARGE YOUR GPS DEVICE, YOU WILL EXPERIENCE BATTERY LEAKAGE, WHICH CAN EAT AWAY AT YOUR CLOTHING, DESTROY YOUR DEVICE IN SECONDS, AND CAUSE DAMAGE TO YOUR VEHICLE SEATS 4. YOUR GPS DEVICE HAS A TENDENCY TO FREEZE BECAUSE OF THE SIM AND MEMORY CHIPS LOCATED WITHIN IT 5. YOU CAN FIX THE FREEZING PROBLEM BY REMOVING THE SIM CHIP AND MEMORY CHIP AND RESTARTING YOUR SYSTEM 6. OTHER FREEZE PROBLEMS OCCUR BECAUSE THE DEVICE IS COLD WHEN IT IS KEPT IN THE VEHICLE AND CHIP CREEK OCCURS WHERE THE DEVICES MICROCHIPS BECOME LOOSE AND TIGHTEND BECAUSE OF WARM AND COLDER AIR FLUCTUATIONS. IT IS BEST TO KEEP THE DEVICE IN A PURSE OR ON A TABLE WHERE IT IS NOT SUBJECT TO CONSTANT TEMP. CHANGE 7. PREVENTION OF ELECTROMAGNETIC INTERFERENCE IS BEST SOLVED BY: interference from devices located nearby, and even a radio turned on and located really close to your unit. This is normally known as electromagnetic interference to electronics and is very common

Jan 22, 2011 | Garmin nuvi 780 GPS

1 Answer

Vauxhall vectera 55 plate cdti 1.9 6 speed not starting engine turning centeral locking working battery strong electrical problem ????


GPS SYSTEMS HAVE A TENDENCY TO LOSE CONNECTIVITY TO SATILLITES BECAUSE OF BAD WEATHER, CLOUD COVER, TUNNEL ENTRANCE, BAD OR NO POWER, BATTERY LIFE HAS BEEN EXPENDED, HAZARD OF ELECTROMAGNETIC INTERFERENCE TO GPS SYSTEMS, AND IMPROPER VEHICLE MOUNTING AND HAND HELD POSITION. FREE SOLUTIONS 1. ALWAYS PLACE YOUR GPS DEVICE IN THE UPPERMOST PORTION OF YOUR VEHICLE SO THAT THE GPS SIGNAL MAY EASILY LOCATE YOUR DEVICE EVEN WHEN THE WEATHER IS BAD 2. KEEP YOUR BATTERY CHARGED ONLY WHEN IT NEEDS IT MOST AND AVOID CHARGING OFTEN 3. IF YOU OVERCHARGE YOUR GPS DEVICE, YOU WILL EXPERIENCE BATTERY LEAKAGE, WHICH CAN EAT AWAY AT YOUR CLOTHING, DESTROY YOUR DEVICE IN SECONDS, AND CAUSE DAMAGE TO YOUR VEHICLE SEATS 4. YOUR GPS DEVICE HAS A TENDENCY TO FREEZE BECAUSE OF THE SIM AND MEMORY CHIPS LOCATED WITHIN IT 5. YOU CAN FIX THE FREEZING PROBLEM BY REMOVING THE SIM CHIP AND MEMORY CHIP AND RESTARTING YOUR SYSTEM 6. OTHER FREEZE PROBLEMS OCCUR BECAUSE THE DEVICE IS COLD WHEN IT IS KEPT IN THE VEHICLE AND CHIP CREEK OCCURS WHERE THE DEVICES MICROCHIPS BECOME LOOSE AND TIGHTEND BECAUSE OF WARM AND COLDER AIR FLUCTUATIONS. IT IS BEST TO KEEP THE DEVICE IN A PURSE OR ON A TABLE WHERE IT IS NOT SUBJECT TO CONSTANT TEMP. CHANGE 7. PREVENTION OF ELECTROMAGNETIC INTERFERENCE IS BEST SOLVED BY: interference from devices located nearby, and even a radio turned on and located really close to your unit. This is normally known as electromagnetic interference to electronics and is very common

Jan 21, 2011 | GPS Devices

1 Answer

My tomtom doesn't hold a charge and it has touble finding a location.


First thing to check is are they actually being charged ALL the time you have them on charge. A couple of Ones which I've repaired myself had problems with the soldered joints for the connector on the printed circuit board. When the plug was wiggled about it made an intermittent connection and wasn't charging all the time.
Connect your charger and try wiggling the plug gently.
also your contacts may require cleaning this can be ddone by spraying "Switch Cleaning Lubricant" onto the contacts on the base of the unit.

Definitely make sure its actually charging, usually this can be done through the menus to see satellites and the battery life indicator. It will show if its charging or not...Electronic cleaner or even rubbing alcohol on a q-tip can work on the terminals. Making sure the charger is unplugged and the device battery is drained before cleaning should be a priority...

How old is the device. Despite what Garmin and Tomtom tell you Lithium Ion while being a good technology has its limitations, and the main limitation is its overall life span in combination with how fast it goes from what seems to be a good battery to something that barely holds a charge for a few minutes...

Its a standard lithium ion battery inside. It can be replaced relatively inexpensively. However getting too it can be tricky and I'd suggest reading up on battery replacement before attempting. Also for future reference keeping a lithium ion battery fully charged all the time will keep it lasting longer unlike older batteries that would develop a "memory" and benefit from being drained completely from time to time... the trouble finding location could possibly be attributed to the amount of power it gets from the batteries.

Jul 05, 2010 | GPS Devices

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