Question about D-Link DCS-5300 Network Camera

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Cannot get video over the internet with IE7

I installed a DCS-5300 in my bar in the Cayman Islands. I tested it and found it to be working remotely over the internet while I was there (the guy who sold it to me set up the dynamic IP and port forwarding remotely for me). Believe me, I tested this puppy thoroughly.

When I got home I found that I get stuck in a continuous "connecting" loop. I can take blind snap shots and view them. I can even move the camera.
I have tried uninstalling Silverlight to no avail. I have searched the web, found this question asked, yet no answers to it.

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  • darrin969 Jan 12, 2009

    Thanks for the effort, and I am sure someone reading this thread may have use for that answer but it did not address my problem.

    Between the live chat help here and D-link's tech support I was able to get the problem solved.



    First off, I matched my ie7 security settings with that of my buddy's (he could view the cam) but that in itself did not seem to work. I then opened up the ports in my firewall (5001 to 03 and 80) and it worked fine.

    Just for the hell of it I reinstalled Silverlight and it still works.

  • darrin969 Jan 13, 2009

    OK, to add to this mystery since I thought I had it solved I tried to duplicate my solution on my wife's computer and it failed to connect. Frustrated I went into the next romm and tried my daughter's computer and it connected immediately. Same OS, same version of IE, same network.



    I guess the long and short of it is that I have no idea what I did to get my computer to connect to the cam over the web but it works.

    I read on another site that the writer was experiencing the same problem as I but no one could figure out the solution.

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 12, 2009

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