Question about HP Pavilion a630n Notebook

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PIONEER DVD-RW DVR-109 and SAMSUNG CD-ROM SC-148A

Error on both:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39).

 

I tried updating, rolling back, uninstalling-check for new hardware, system restore to when it did work... tna. 

 

Computer is about 2 years old.  I am the only user.  Mainly used for internet and music downloads to ipod.  I don't burn cd's or dvd's.  I watch an occasional movie.

im having the same problem with my SAMSUNG CD-ROM SC-148A

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)''

how can i fix this??

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GET YOUR PC PROBLEM FIXED

http://www.windowsguru.org

Posted on Jul 01, 2009

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Driver for Pioneer DVD-RW DVR-K16D


Suggest you try this, Chris;

Go to Device Manager.

[WinXP:
Start > Right-click on My Computer > Left-click on Properties at the bottom of the list > Left-click on the Hardware tab. Left-click on Device Manager

Win Vista/ Win 7:
Windows logo button > Right-click on Computer > follow the above ]

When Device Manager loads click on the + sign, to the left of DVD/CD-ROM drives.
Right-click right on the name of the optical drive. (CD/DVD drive)

Left-click on Uninstall.

A Microsoft 'squawk box' will come up; "Warning you are about to uninstall this device"
It's OK. Click on OK.

Now close all windows, go back to your desktop screen.
Restart your computer.

(WinXP: Start > Turn Off Computer > Restart
Win Vista/Win 7: Windows logo button > Restart )

When Windows fully loads you will get a pop-up, out of the system tray, "Found new hardware device", and perhaps another one, "Found Pioneer DVD-RW"

Windows has the habit of losing drivers. Let's see if this 'slaps Windows around'.

Regards,
joecoolvette

[Driver: Small piece of software that allows the Operating System to communicate with a device.

Windows XP/Vista/7 is the O/S, the optical drive is the device ]

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from your description, it's windows problem.
You can either reload your operating system or edit the windows registry.
To edit the windows registry follow this step from Microsoft:
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it's look like you have problem with dvd isnot showing in windows explorer / dvd driver.

Try this step from microsoft http://support.microsoft.com/KB/314060

basicly just update (delete some key) the windows registry and restart. ussually this work ok.

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Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)". You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

This will surely help you resolve your issue. Good Luck!!!

Thanks

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Pioneer dvd-rw dvr-k17a


Hi, the error code that you have on the CD/DVD drive is a known issue from Microsoft. The error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)".
Since you are using a Toshiba laptop; you can click on this link http://tinyurl.com/toshibadvd and click on the repair tool on the resolution. This is applicable on both Windows Xp and Vista and will delete the upper/lowerfilters on the registry.

In case that the error code still exist you need to manually delete the upper/lowerfilters under the registry by clicking on this link http://support.microsoft.com/kb/929461/en-us . You need to go the "Run" screen then type in "regedit" and click OK or hit the enter key.

This will surely fix the error code that you have on the CD/DVD drive.

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