Question about NorStar M7310 Corded Phone

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Nortel Meridian Norstar-Plus Compact ICS with #7310 phones.

Is the Norstar # 7310 phone caller id compatible? Our business has caller id service with Embaq but I can't figure out how to program the phone for the caller id information to display.





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  • sbradley-wti Apr 16, 2009

    Actually I have a similar problem. Our CID is working when on a call. However, we also have the capability to store the last 20 calls. I have this feature turned on to log all calls, but don't know how to retrieve the CID info for those last 20 calls. Can you advise? I'm sure this will help once the original Post-er does get their issue resolved.

  • sbradley-wti May 11, 2010

    We have already gone through verification with the phone company (TDS) who installed the card for us. It is the one they recommended, so I am confident it is the right card. I do SEE all of the CID info when I use the options during a call. However, retrieving the info after the call is the problem. The last 20 numbers are stored for my phone, I just don't know how to access them.

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  • 2,460 Answers

I'm pretty sure CID is automatic on a CICS....IF you have a CID trunk card. You might want to post the part number on the face of the trunk and we'll see if it's the proper one.

Carl

Posted on Jan 08, 2009

  • Taylor Sep 03, 2013

    Where do I find the CID trunk card?

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