Question about Kenmore 15864/15862 Top Load Washer
First the washer filled and drained correctly but did not agitate or spin. I replaced the motor coupler (it was definetly broke) then put it all back together. Now it will fill, and when it is supposed to start agitating, it hums very loudly like something is froze up?
Hello , Have you looked inside the pump where the hose comes from the tub , there could be an item clogging it , also try turning the pump where the shaft goes by hand , it should turn freely.
You can also try turning the gear case with the motor off where the coupler is attached , 1 direction will agitate and the other direction spins , you should be able to turn the gear case both ways and it will not turn easy.
if all of these check out the motor could be bad but it is highly unlikely.
let me know how it works and if you have any other questions.
Posted on Jan 08, 2009
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