Question about Canon Office Equipment & Supplies
New 3235i went down on a print job. Indicated that paper in output tray needs to be removed but no paper present
I would unplug the machine and start back up.
Besides that you can take a canned air can and blow around the area where the paper comes out. Esp around the back. This is either a dirty sensor or a sensor flag that is hanging up or out of position.
Posted on Jan 09, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Causes of jams
NOTE If you are experiencing jams in the duplex paper path, make sure that the duplex-tray
lever is set to the correct media size for your country/region. Open the duplex-paper-path door
and look at the embossed arrow on the lever. Make sure that it points to the media size for your
country/region. If the size needs to be changed, push the lever all the way in for duplex printing
on letter- and legal-size media, or pull it all the way out for duplex printing on A4-size media.
Occasionally, paper or other print media can become jammed during a print job. Some causes include
the following events:
? The print media that is being used does not meet HP specifications.
? The media is damaged or has objects attached to it, such as staples or paper clips.
? The environment in which the print media was stored is too humid or too dry.
? The input trays are loaded incorrectly or overfilled, or the media guides are not set correctly.
? Too many sheets have accumulated in an output area, or sheets are blocking an output area.
? Media is added to or removed from an input tray during a print job or an input tray is removed from
the all-in-one during a print job.
? The cartridge door is opened during a print job.
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Flip up the printer's output tray to reveal the input tray below and remove any paper in the input tray. Insert up to five envelopes into the input tray, print-side down, and slide the width guide so it touches the edges of the envelopes but does not bend them.
Fold the output tray back down and flip out the extension piece at the end of the tray. Fold up the paper stop at the end of the output tray's extension to keep the envelopes from falling out of the output tray.
Click "File" at the top of the software program you are using to create the text to be printed on the envelopes. Click the "Properties" or "Setup" button in the window that opens, then click on the tab labeled "Paper/Features."
Click the "Type Is" pull-down menu and select "Envelopes." Select the "Size Is" drop-down menu and click on the size of the envelopes you have loaded in the input tray. If you do not find the correct size, click "Custom" and type the height and width in the window that opens, then click "Save."
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!
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