Question about Compaq Inkjet IJ650 Printer

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I just got a brand new Compaq IJ650 ink jet printer. It installed beautifully except for one thing- it won't print color. Both brand new cartridges, black and color, are installed correctly. I might note that it isn't printing what is supposed to be in color in black- it just isn't printing it at all. I tried a couple test pages in Word with the words 'hi there' written in black and then in red and then green. It only prints the top black line. Is doing this when printing other pages too. What's wrong?

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  • lmullen84 Jan 08, 2009

    I did. It is set on color. It even shows a full color cartridge.......... have tried installing/uninstalling lots of times. Even the whole printer. Nothin is working!

  • lmullen84 Jan 08, 2009

    I did. It is set on color. It even shows a full color cartridge.......... have tried installing/uninstalling lots of times. Even the whole printer. Nothin is working!

  • lmullen84 Jan 09, 2009

    OK so the lady I bought the printer from just told me it has been sitting around for a couple of years. It was new in the box, but I'm sure ink has an expiration date! The thing works fine on black/white, so I'll just leave it on that. I think the color cartridge is probably just shot due to age. And thanks for the help Jer! I'll buy another color cartridge when I'm not so poor that I have to buy printers off of Craigslist! LOL........ Have a good new year!

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Posted on Jan 08, 2009

  • threetyme66 Jan 08, 2009

    Ok some of these are gonna sound dumb..Are you sure you took the tape off the color cartridge? and took all the packing **** from the machine?Did you run a head alignment test?Did you run a head cleaning test?Are you sure the software is installed right?Is it plugged in?made that biggie myself once cost me 2 days.let me know after you try all this..the machine may be junk but Compaq usually makes good stuff..So who knows...Jer

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I have checked 5 sites selling ink cartridges - original and compatible - including Amazon and Ebuyer, and they all appear to have the products you need. I give below the sites concerned:
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