Question about Acer Aspire 5610-4648 Notebook
Memory card reader developed a fault so I sent the laptop back to Acer for a warranty repair.
On inspection they observed some of the internal pins of the card reader had become bent, so they refused to repair it under waranty. They recon a new mother board would be needed - a cost to me of £185
It's only 6 months old.I am adamant that I have never misused the card slot. Has anyone else had a similar prolem with a laptop card reader, and crucually can you advise if itwasor should be covered by warranty
I'm a PC technician and i have come across this problem before with built in card readers and i can usually fix the problem myself.
It sounds like Acer are just trying to swindle more money from you.
Warranty is supposed to cover hardware up to a year and should be their responsibility to repair.
Can you tell me just what they said to you?
Posted on Jan 08, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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