Question about Acer Aspire 5610-4648 Notebook
Memory card reader developed a fault so I sent the laptop back to Acer for a warranty repair.
On inspection they observed some of the internal pins of the card reader had become bent, so they refused to repair it under waranty. They recon a new mother board would be needed - a cost to me of £185
It's only 6 months old.I am adamant that I have never misused the card slot. Has anyone else had a similar prolem with a laptop card reader, and crucually can you advise if itwasor should be covered by warranty
I'm a PC technician and i have come across this problem before with built in card readers and i can usually fix the problem myself.
It sounds like Acer are just trying to swindle more money from you.
Warranty is supposed to cover hardware up to a year and should be their responsibility to repair.
Can you tell me just what they said to you?
Posted on Jan 08, 2009
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Posted on Jan 02, 2017
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