Question about Vtech ia5823 Cordless Phone

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Problem when dialing phone

I have a 2 handset Uniden phone system and a vTech ia5823. Recently (within the last few weeks) the vTech has started acting funny. Sometimes it doesn't ring at all, sometimes it rings "late". Lately it won't let me dial out. I begin dialing the phone number (area code first) and before I finish dialing the exchange I hear the message from the phone company "We're sorry. Your call cannot be completed as dialed..." I can immediately pick up one of the Uniden handsets and dial the same number (at the same speed) and it will work fine. Has anyone else experienced this problem?

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Yes, I have had nothing but trouble with my V-Tech ia5823.
Slow to dial, dropping out going calls and now the base light is flashing at a rapid pace and will not charge the handset.
I want to return it to Wal-Mart but have misplaced the recepit.
I will never buy another V-Tech..Uniden is the way to go!

Posted on Sep 01, 2008

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Posted on Jan 02, 2017

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I believe it is telling you it is not registered with the Base Unit. You did get the Base Unit with it didn't you, otherwise you have a paperweight.

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You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

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The IA5823 is not an answering machine. It will work with most telephone service providers' voice mail systems. You'll need to refer to the instructions from your service provider.

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On the base, open the menu and select Register Handset. The display should say Handset Registering.
On the handset you want to register, press and hold # until the handset display says Handset Registering (about 2 seconds).
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Please rate this solution thanks

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Buttons


It sounds like the dial pad has built up carbon on the circuit board. If possible, disassemble the handset, and clean the circuit board below the dial pad with alcohol. Denatured alcohol works best.
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Step 1: Press and hold FIND HANDSET on the main telephone base for 10 seconds.

Step 2: When the IN USE light starts to flash, release the FIND HANDSET button.

Step 3: Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered.

Step 4: All handsets will show NOT REGISTERED.

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