Question about TruTech SMP-1 GBL MP3 Player

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Tru tech not working at all

My brand new, only used once tru tech is not working,

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  • Master
  • 2,110 Answers

What is happening when you turn the device on? Does it go on and then shut off? If so you will have to reformat the drive for the mp3 player. Simply plug the mp3 player in and click the drive that appears for the player. It should say this device needs to be formatted. Then just follow the steps. Keep in mind you will lost your songs. If the device stays on, do you see your first song on the list. If you do, try pushing the play button, (very last one on bottom) hard.

Posted on Jan 08, 2009

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  • 378 Answers

First of all check out the connections it might getting cut somewhere in between.

Posted on Jan 08, 2009

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  • Master
  • 3,422 Answers

HI,
Please reset your playter by holding the power button for more than 1 min.After that connect it to the USB port and then try turning it on.

Posted on Jan 08, 2009

  • Priya darshan Jan 08, 2009

    Make sure your player is porerp;y charges before you reset.Connect it to the pc and let mit charge for 4 hours and then do the reset.

  • Priya darshan Jan 08, 2009

    If your player still doesn't turn on then you will have to get it repaired or replaced.There are no other home remdeies.This is under warranty so they won't be charging you.

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