Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune pad 120 Gig

New 120 Gig Zune, Only bought in Nov 08 in New York, living back in Dublin now. Player wasn't dropped or man-handled. Display screen is working but the "touch pad" has suddenly stopped working and is completely unresponsive. Tried checking for "updates" but still no go. My 18 year old is driving me crazy. HELP !!!!!!!!!

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  • x33ualott Feb 04, 2009

    my 8 gig zune's touch pad just stopped working, and the thing its, even if i press up, down, left, or right; it doesnt work. help mee ):

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After researching several blogs and forums on problems with previous versions of Zune
the general concensus was to allow the batteries to drain away and die completely,
and then try reconnecting.

This took about a day and a half, and when we connected the device to the PC
it must have "re-initialized" the controls as it booted up, all the features now worked.

Happy 18 year old, more importantly, Happy parent.

Hope that this helps......................

The Ladd

Posted on Jan 11, 2009

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Posted on Jan 02, 2017

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