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Re: all in one printer, scanner and photocopier wont...
Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
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i would say possibly you are missing out on something..because if the other functions particularly photocopying are working then this should work..as in if the photocopying function works then the scanner is ok cause basically in photocopying the machine scans then prints... perhaps check whether you are correctly following procedure to scan..most hp all in ones have a button on them that you press and it automatically initiates scanning and simultaneously the software on the pc is initiated..try this,if not then try reinstalling the hp software..hope this helps..regards
Are you scanning to your computer? If you are getting an error during the transfer to your computer, check your firewall. I had a scanner (mine is a Panasonic) problem with the transfer to my computer. I corrected it by printing the properties of the scanner and found out the port number that the scanner used and opened the port in the firewall. Hope it helps.
my MP 160 cannot scan to pc, but can print and photocopy well. it says
it cannot communicate with scanner..cable might be disconnected or
scanner might be off..tried uninstalling and reinstalling..still
you didn't describe your problem briefly.
1. Check if you photocopy anything, it is coming out correctly you are doing. it means your scanner is perfectly allright.
2. if you are not able to photocopy with this printer, it means your scanner is not working properly.
But if it photocopying properly and in windows it is not scanning it means software is not working properly, try to arrange new software from anywhere and try.