Question about Dell InspironTM 1501 Notebook
If you Dell 640m is still under warranty you can call up DELL technical support they will replace it for free. You will need to provide the laptops service tag it is a 7 alpha numeric code with number 1 as the ending from here they will know if the system is under warranty, If your system is not anymore qulified for a warranty they will suggest that you get in touch with their OWR (Out of Warranty) service from this department they will be the one to quote how much the LCD will cost also the labor charge if you opt to get their service with an OnSite technician to install the LCD.
By the way have you tried to attach a good working CRT or external monitor and then check if the same thing happens if it does then it is not the LCD that is broken it's the video/graphics card, regarding your issue there are two points of failure the LCD and the Video/Graphics card. So it is better to make sure we do this necessary steps to better isolate the issue.
Posted on Jan 12, 2009
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