Question about Office Depot Ativa D5772 Phone

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Lost manuel for Ativa AVR-4.

New machine and tired to plug directly into phone jack and won't work. When pluging directly into our 2 line phone we loose line 2 but answering machine works. Is this right?

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You may acquire a copy of the manual in pdf form.
Click Here!

Or Here!

It is the fully authorized Ativa AVR-4 answering Machine handbook from Ativa on 03/22/09

Posted on Mar 28, 2009

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  • First, try to check every telephone line is properly plugged into its phone jack. If you have a problem with just one phone, plug a different phone into that jack. If the second phone works, the problem lies in the first phone.
  • Then unplug each phone and answering machine in your house, one at a time. Wait 30 seconds after unplugging the first device. Pick up another phone to see if there's a dial tone -- if there is, then the first phone may be faulty. If not, continue unplugging phones in the same way and check for dial tone. If you find a phone that doesn't work, plug all your other phones back in and see if they work properly. The faulty phone should be replaced.
  • or disconnect the plug from the test jack inside the exterior box. This disconnects your inside wiring from phone company's line. If you have more than one line, select the test jack for the line that is causing the problem. Plug your phone into the jack; this plugs you directly into the phone company's line. If you have a cable modem, plug the phone directly into the jack on the modem.
  • Then pick up the phone receiver to see if there's a dial tone. If there's no dial tone, the problem is with your outside wiring. If there is a dial tone, the trouble is caused by your inside wiring, equipment or jacks.
  • Hope it will help you. Thanks for using FixYa.
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    I have a .pdf file of the owners manual for the Ativa D5772 phone system. Is this the phone you're looking for?

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